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Amy Stoica
Amy Stoica at Audi Marin
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Amy Stoica

Service Advisor

Audi Marin

700 Francisco Boulevard West
San Rafael, CA 94901

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5.0
67 Reviews
5.0

67 Reviews

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67 Reviews of Amy Stoica

October 15, 2023

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Audi Marin has been treating me well for over 18 years - and Amy is really great to work with. More

by JKRTLAND
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Recommend Dealer
Yes
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Nov 14, 2023

Audi Marin responded

We're honored to have been a part of your journey for over 18 years. Amy appreciates your kind words, and we're grateful for your continued trust in Audi Marin.

October 15, 2023

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Friendly greeting, good listening,respectful polite interested in fixing problems efficient at getting car back to owner More

by CDUCKJR
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Yes
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Nov 14, 2023

Audi Marin responded

Your kind words about our team's friendliness, attentive listening, respect, and efficient problem-solving mean a lot. We strive to make every interaction positive and impactful.

October 14, 2023

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Friendly. On time, thorough. Exceeded expectations. I appreciated the service recap video and was happy to have my car washed and floor mats cleaned. More

by SCOTTM1100
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Recommend Dealer
Yes

Other Employees Tagged: Ian

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Nov 14, 2023

Audi Marin responded

We're pleased to hear that our team was friendly, thorough, and exceeded your expectations. The service recap video and the added touches like car washing and mat cleaning are part of our commitment to excellence.

October 14, 2023

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Excellent service - easy drop off and pick up. Accurate estimate of total time. No issues! More

by DDOSSEY
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Yes
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Nov 15, 2023

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experiences with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We're delighted to hear that your service experience was excellent. Our team strives to make the process easy, and we're pleased to know that there were no issues. Thank you for choosing Audi Marin.

October 12, 2023

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Audi Marin was quick to fix my car. I will definitely go back to get my Audi serviced there. More

by ROBLEDO_ANTHONY1
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Yes
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Nov 15, 2023

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We appreciate your acknowledgment of the quick resolution to your car's issues. We look forward to serving you again for any future service needs.

October 11, 2023

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Thanks for the recent service to my car. Your quick response and professionalism is always appreciated, and Amy was a gem to work with! More

by PATRICKMARTINMAGIC
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Yes
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Oct 12, 2023

Audi Marin responded

Hi Patrick thank you for leaving us this kind review, we are sorry your experience was only a 1-star one, please let us know what we can do to make your next experience a 5-star one!

Oct 12, 2023

PATRICKMARTINMAGIC responded

I was providing a 5 STAR REVIEW, so must have accidentally sellected the wrong category. Thanks for making the correction.

October 07, 2023

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veru helpful, efficient and friendly. Even though I had a reservation, there was not a loaner car available making things difficult. More

by RDKRETIRED
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Recommend Dealer
Yes

Other Employees Tagged: Danny Roque, Gary Poarch, Gene Frank, Brittany Myers , Ryan O'Sullivan

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Nov 15, 2023

Audi Marin responded

We appreciate your kind words about our team's helpfulness, efficiency, and friendliness. We apologize for any inconvenience regarding the loaner car, and we'll strive to enhance our reservation system

October 06, 2023

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It’s all about how much your people are engaged and willing to help. Fifteen More

by JKASTNER0
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Yes
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Nov 15, 2023

Audi Marin responded

Your acknowledgment of our team's engagement and willingness to help is truly appreciated. We'll continue to prioritize exceptional service for our customers. If you have any further comments, concerns, or suggestions, please feel free to reach out. Your trust in Audi Marin is invaluable, and we look forward to serving you with excellence in the future.

October 06, 2023

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I love my car and the fact it had services paid for by the previous owner. Amy is very professional, courteous and well spoken. The technician had a telling video to accompany the repairs and the text c More

by smoezzi
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Recommend Dealer
Yes
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Nov 15, 2023

Audi Marin responded

We are truly grateful for your positive review and for taking the time to share your experience with us. Your satisfaction is our top priority, and we're thrilled to receive such encouraging feedback. Thank you for choosing Audi and for appreciating Amy's professionalism, courtesy, and effective communication. We're pleased that the video and communication platform enhanced your service experience.

October 06, 2023

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diodnt agree that an engine mount was not part of warranty when you had the car in May before the warranty expired..An engine mount at 40k miles is just not right...And I bought the car less then a y More

by ACOPPIN
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Recommend Dealer
Yes
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