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Amy Hinkle
85 Reviews
85 Reviews
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85 Reviews of Amy Hinkle
January 09, 2026
Excellent knowledge of servicing the car. They even let me know my brakes have more service life. I expected the car back on Thursday, but for some reason, it was needed until Monday, causing They even let me know my brakes have more service life. I expected the car back on Thursday, but for some reason, it was needed until Monday, causing some minor inconvenience. Overall, I was happy. Amy was very professional. More
by MIKE.MEANEY
Verified Customer
January 05, 2026
Amy was extremely helpful and friendly. She made all the difference as I was a new customer and had not purchased my vehicle from this dealer. Amy also helped out my Father in Law at very She made all the difference as I was a new customer and had not purchased my vehicle from this dealer. Amy also helped out my Father in Law at very short notice over the Xmas period and that was also very much appreciated. More
by Jferreira9151
December 31, 2025
I am a new customer. It was my 1st time there. They confused me when they advised on maint. review video that I needed an Inspection, when that was one of the reasons I w It was my 1st time there. They confused me when they advised on maint. review video that I needed an Inspection, when that was one of the reasons I went there. Took several phone calls and VM's to get it cleared up. Otherwise got inspection and the new brakes they installed work great. More
by jaybarbieri54
Other Employees Tagged: Amy Hinkle
December 31, 2025
The Service assistant (Amy) was very helpful in scheduling the service quickly. It was a very comfortable environment to wait for my car service to be completed, and the price was fair. scheduling the service quickly. It was a very comfortable environment to wait for my car service to be completed, and the price was fair. More
by Joe B
December 27, 2025
BMW of West Chester is a good dealership with plenty of inventory and friendly staff . Our service manager - Amy Hinkle - has provided excellent support and communication throughout our services and also inventory and friendly staff . Our service manager - Amy Hinkle - has provided excellent support and communication throughout our services and also ensured we received the correct charges and credits for warrantied parts and labor . More
by MCZIRAKY
Other Employees Tagged: Lauren Pierce/ Snyder, Kyle Murphy
December 26, 2025
Very helpful and easy to work with explained every thing clearly and She was enthusiastic clearly and She was enthusiastic More
by jimskimins
Other Employees Tagged: Frank Adinolfi
December 24, 2025
Amy is amazing. She is the reason I will return to West Chester BMW. I purchased the car from Devon and prefer WC hands down. I received a call from BMW Corporate She is the reason I will return to West Chester BMW. I purchased the car from Devon and prefer WC hands down. I received a call from BMW Corporate and was appalled by lack of concern they had with the issue I was having with the NEW X3 I purchased. Specially, Ron (at Corporate) was THE WORST and in my opinion, tarnished your brand's name. He was rude at first and then became non responsive. Also made several promises to have my car looked at or fixed. Unfortunately for BMW, I was forced to share my issues with several coworkers because the issue i was having was specific to the infotainment system and affected my ability to make and receive text messages. Ron was extremely dismissive of my issues and I am appalled he has a role in BMW Corporate. Fortunately, I was able to work with Amy and the team at WC who listened to my concerns and ultimately fixed the issue. I am still unimpressed with BMW customer service and would likely NOT recommend a friend to buy one, but if they wanted one, I would tell them to call Amy at WC. Sorry, but I expected better from BMW. More
by dawne7mitch
