Amy Felix
Amy Felix at Mazda of Claremont

Amy Felix | Page 16

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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5.0
196 Reviews
5.0

196 Reviews

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196 Reviews of Amy Felix

October 13, 2023

Dealership Rating
Employee Rating

Great, fast, professional service. It's never fun to service your car, but they make it a pain free as possible. More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Mazda of Claremont responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 09, 2023

Dealership Rating
Employee Rating

Excellent service. Friendly and knowledgeable advisors. Waiting area was clean, comfortable and had nice snacks. More

by Vlad Tepes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia , Chris Diaz, Andrew Navarro, Rudy Soto, Roy Wells, Tyler Westenhaver

Oct 09, 2023

Mazda of Claremont responded

Thank you for allowing us to earn your business! All of us at Mazda of Claremont take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Thank you so much for your recommendation and we will make sure the team hears your kind words.

September 22, 2023

Dealership Rating
Employee Rating

Amy in service was very helpful in making sure to meet our expectations. I highly recommend Mazda of Claremont! More

by tracy_mosca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Mazda of Claremont responded

Tracy, thank you for choosing us! We really appreciate you, take care!

September 21, 2023

Dealership Rating
Employee Rating

George is amazing. He provided the best customer service I’ve ever received at any dealership. I appreciate his knowledge and I am thankful for the time he spent explai More

by BECKER619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arash Himmat, George Mejia

Sep 22, 2023

Mazda of Claremont responded

Thank you for your wonderful words about George! He really is the best, and I am happy to hear that he was thorough and communicative with you. Have a great weekend!

August 30, 2023

Dealership Rating
Employee Rating

Very clean, organized and well run. The service reps were very professional. I thought the video of the underside of my car was outstanding. More

by djcremins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Mazda of Claremont responded

Thank you so much for coming in and trusting Amy with your vehicle! The personalized service videos are always great, I am glad that you enjoyed it, stay safe!

August 30, 2023

Dealership Rating
Employee Rating

Good customer service; listens and acts on customer’s concerns. Given the abnormal situation I had with my car a day prior I was pleasantly surprised to be accommodated the next day without prior appoint More

by Tess Chua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Mazda of Claremont responded

Tess, thank you for choosing us! It's not easy to trust your vehicle with someone else, and I am very happy to hear that we earned your trust and great rating. Please reach out if you need anything else, or have any questions. Stay safe!

August 16, 2023

Dealership Rating
Employee Rating

Outstanding, Mazda was quick and professional. I loved the maintenance walkthrough feature. Driving all the way from Menifee was completely worth it. Thanks Team!. More

by artrobles8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Mazda of Claremont responded

Thank you so much for your wonderful review. We really appreicta eyou coming in and taking the time to recommend us, have a great weekend!

August 15, 2023

Dealership Rating
Employee Rating

I absolutely love coming to Claremont Mazda. The customer service is always friendly and they get you in and out. George and Amy who assist with the servicing are amazing. They take really good More

by frecklefacetina73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: George Mejia

Aug 16, 2023

Mazda of Claremont responded

Hi there! Thank you for your loyalty and your wonderful words for our team, I'll let Amy and George know that their hard work is appreciated and felt! 'm sorry to see a low rating, but if there is anything we could have done better, we would love to know more about it. We hope to see you next time, take care!

August 14, 2023

Dealership Rating
Employee Rating

Very clean looking faculty with professional staff. Prefer this Mazda over the Puente Hills location. More

by jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Mazda of Claremont responded

Thank you for taking the time to rate and review us! We're so glad to know your service experience went so seamlessly! We look forward to assisting you again in the future!

August 06, 2023

Dealership Rating
Employee Rating

I highly recommend the service department as they are friendly, very helpful and provide great service. More

by animaniacs5552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Mazda of Claremont responded

Thank you for taking the time to rate and review us! We're so glad to know your service experience went so seamlessly! We look forward to assisting you again in the future!

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