Amy Burgin
Amy Burgin at Napleton's Auto Park of Urbana

Amy Burgin

Service Advisor

Napleton's Auto Park of Urbana

1111 Napleton Way
Urbana, IL 61801

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3 Reviews
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3 Reviews

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3 Reviews of Amy Burgin

April 24, 2024

Dealership Rating
Employee Rating

Being put on hold wait time more than 10 minutes. This store regularly schedules appointments for repair service that they don’t have the parts for and routinely requires a reschedule This is an in More

by terryterrymd
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 22, 2024

Dealership Rating
Employee Rating

Fast and friendly service Good customer service give the right time for service and delivered with smile More

by ayesha_imtiaz31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2024

Napleton's Auto Park of Urbana responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 06, 2024

Dealership Rating
Employee Rating

First time customer and extremely pleased with scheduling service, vehicle service, service wait time and check in/out process. Well thought out check in/out system. Will be returning for future service work More

by Jeep78tnt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Ballard

Feb 08, 2024

Napleton's Auto Park of Urbana responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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