Amber Straubing
Amber Straubing at Kelly Nissan

Amber Straubing | Page 3

Service Advisor

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.7
193 Reviews
4.7

193 Reviews

Write a Review

193 Reviews of Amber Straubing

July 14, 2026

Dealership Rating
Employee Rating

Amber was very professional and knowledgeable. I appreciated her. The wait for a routine oil change was a bit excessive but I appreciated the updates by text. More

by gomez_marta
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Kelly Nissan responded

Thank you for the five star review!

July 05, 2026

Dealership Rating
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Friendly helpful and supportive staff that always make sure that my needs are met. And I’m completely satisfied. More

by CHERYLMCCLELLAN87
Service Price Transparency
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Recommend Dealer
Yes
Jul 06, 2026

Kelly Nissan responded

Thank you for the five star review!

July 03, 2026

Dealership Rating
Employee Rating

I usually have a good experience with Kelly Nissan. However, this time communication should've been better. My car was there for 3 weeks and I had to eventually come up to be told oh the parts came in More

by VERONICAJOHNSON07
Recommend Dealer
Yes

Other Employees Tagged: Amber Straubing

Jul 06, 2026

Kelly Nissan responded

We apologize for any inconvenience during your recent visit. Communication is our top priority and we will work to ensure better updates in the future. Thank you for your feedback and allowing us the opportunity to improve. We look forward to providing you with an exceptional experience next time.

July 02, 2026

Dealership Rating
Employee Rating

Customer service was good. She went above and beyond to assist me with some questions I had More

by ANITALAWSON36
Service Price Transparency
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Recommend Dealer
Yes
Jul 04, 2026

Kelly Nissan responded

Thanks for the five star review!

June 26, 2026

Dealership Rating
Employee Rating

Service was okay. I had to remind my request to have back door lifters assessed and quote provided. Of course it came back high in cost. Last time I paid a fortune for More

by JEWELS4GOD
Recommend Dealer
Yes

Other Employees Tagged: Amber Straubing

Jun 29, 2026

Kelly Nissan responded

Thank you for the feedback.

June 24, 2026

Dealership Rating
Employee Rating

Great professional and fast. I was in and out with everything shown to me , videos pics More

by meximus1
Service Price Transparency
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Recommend Dealer
Yes
Jun 26, 2026

Kelly Nissan responded

Thank you for the five star review!

June 21, 2026

Dealership Rating
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First time there very clean and everyone was nice. The service was great, the wait time was long. More

by dfreeman993
Service Price Transparency
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Recommend Dealer
Yes
Jun 22, 2026

Kelly Nissan responded

Thank you for the five star review!

June 14, 2026

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Great Service! I like the video summary sent to my email, and the free car wash. More

by shantaspencer
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2026

Kelly Nissan responded

Thank you for the five star review!

June 13, 2026

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Employee Rating

everything was explained to me. all service was well done. I was kept informed about what was being done. nice car wash. More

by MAR49TRI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 17, 2026

Kelly Nissan responded

Thank you for the five star review!

June 12, 2026

Dealership Rating
Employee Rating

All though service was decent this time around, they never got back to me regarding a previous issue that I had with them. They want the good survey and ignore the bad. More

by paulpoll2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Raul Zambudio

Jun 16, 2026

Kelly Nissan responded

Thank you for your feedback. We apologize for not addressing your previous issue in a timely manner. We will work to improve our response time and ensure all customer concerns are addressed promptly. Thank you for bringing this to our attention.

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