Amanda Ventresco
Amanda Ventresco at Central Chrysler Jeep Dodge RAM Fiat of Norwood

Amanda Ventresco | Page 32

Service Advisor

Central Chrysler Jeep Dodge RAM Fiat of Norwood

56 Boston-Providence Turnpike
Norwood, MA 02062

Contact Me
4.9
384 Reviews
4.9

384 Reviews

Write a Review

384 Reviews of Amanda Ventresco

March 01, 2021

Dealership Rating
Employee Rating

Service and honesty over the past 7+ yrs both have gone down hill. Every time I bring my car in I’m am over priced and get my car back with problems that weren’t there More

by MS_CMORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shawn Nagle, Nick Santora , Tom, Mgr

Mar 01, 2021

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Hi MS_CMORGAN, We want to first apologize that your recent visit here did not go as planned. As you know we went ABOVE and BEYOND to fix, and gave you the best deal possible to fix your 17 yr old vehicle. If you recall we performed a repair on your vehicle for a heavily discounted rate and you were not happy with performance of the part that was installed. We agreed to swap out the part and return the old one to the manufacturer because we had recourse since it was within 30 days of install. After agreeing to the terms of the swap which was to only charge you the difference for the NEW part you decided to return 1 year later to have it installed. Here at Central we are very understanding of the current pandemic situation and understand that is the reason for you returning 1 year later. As a result the original part was no longer returnable. We absorbed the cost of the old part and still only charged you the difference in price for the NEW part ONLY. At time of the swap we noticed that the transmission lines were leaking and your vehicle had transmission codes related to being low on fluid. I know it was the last thing you wanted to hear with your vehicle at this time because the last 2 shops you went to did not mention it but at the end of the day we were being nothing BUT honest with you throughout. We believe you should be upset with the other two shops lack of honesty instead. With that all being said we gave you a heavily discounted quote to repair the vehicle but also HONESTLY advised you that it was not in your best interest to keep spending money on this vehicle and offered assistance in replacing the vehicle with a Certified Pre Owned.

February 24, 2021

Dealership Rating
Employee Rating

Amanda was extremely helpful with getting my car serviced. She kept me up to date on the repair progress and was a pleasure to work with. More

by Patty C.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

February 19, 2021

Dealership Rating
Employee Rating

Excellent- timely, courteousAmanda was able to answer Excellent- timely, courteous Amanda was able to answer my questions and got back to me when my car was ready. Very easy appointment Thank you More

by meebloom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 11, 2021

Dealership Rating
Employee Rating

Everyone was friendly and professional from the time we reached out to schedule an appointment to when we picked up the vehicle. I was kept updated throughout the process and very pleased with the service More

by johndalioto
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 10, 2021

Dealership Rating
Employee Rating

I just came in for a sticker, oil change, tire rotation they had a oil change special for 3 and 4 changes and tire rot ation at a great price More

by heavymetal48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 09, 2021

Dealership Rating
Employee Rating

The service was prompt and communication was clear and consistent the staff at CJD aid top notch I would highly recommend them to my friends More

by peter mackay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Nagle, Lisa Dunne, Nick Santora , Bill Devine

February 06, 2021

Dealership Rating
Employee Rating

Quite honestlyi sat for two hours for a oil change and tire rotation. Then to receive recommendations saying i coolant is low. I would have expexted that to be installed. I had to go to oriellys and buy More

by crosata1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 05, 2021

Dealership Rating
Employee Rating

I have always been treated windefully. The service rep I have always been treated windefully. The service rep was great. I'm not sure what else I can say. Not ever an issue when I have service on my car More

by skearns1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 29, 2021

Dealership Rating
Employee Rating

I was totally disappointed when I had picked up my vehicle. The vehicle was not clean or ready I had to wait almost 3 hours More

by cepitts3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mijie Andrade

January 26, 2021

Dealership Rating
Employee Rating

always the best...i was in and out in VERY SHORT TIME. SERVICE WAS EXCELLENT...............................................................EVERYONE WAS VERY FRIENDLY AND COURTESY AND ALWAYS FEEL COMFORT More

by SPIDER591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
32
...

Dealership Inventory (305 Vehicles)

new 2026 Ram 1500 car, priced at $57,883
2026 Ram 1500
new
Serrano Green Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ram 1500 car, priced at $33,674
2022 Ram 1500
used
Gray exterior
Automatic
Four-wheel Drive
used 2023 Jeep Grand Cherokee L car, priced at $34,674
2023 Jeep Grand Cherokee L
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Cherokee car, priced at $39,792
2026 Jeep Cherokee
new
Sting-Gray Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $44,260
2026 Jeep Grand Cherokee
new
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Cherokee L car, priced at $51,884
2026 Jeep Grand Cherokee L
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive