Amanda Badgwell
Amanda Badgwell at Serra Nissan

Amanda Badgwell

Service Advisor

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

Contact Me
4.6
21 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

17 yrs, 8 mos

4.6

21 Reviews

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21 Reviews of Amanda Badgwell

October 17, 2025

Dealership Rating
Employee Rating

Everyone was friendly and nice. My car was ready in 30 minutes, but I had to pay for 2 hours. I wasn't happy about the charge. More

by carmellanora
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Ashley Meeks

Oct 20, 2025

Serra Nissan responded

Thank you for your review, and for your feedback regarding your recent service visit! We greatly appreciate your time and the opportunity to serve you. If you have questions about the pricing of your service, we encourage you to call us at 205-856-2544 and ask for Dylan.

October 11, 2025

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Employee Rating

Came in for a recall, when I picked my car up the recalled part was not installed properly (brake switch). My brake pedal was sticking so the car was not accelerate properly and when I got home my br More

by cmchamberss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 14, 2025

Serra Nissan responded

We are sorry to hear about your experience with our service department. Our records indicate that the service advisor tried to contact you regarding further repairs but was not able to reach you. If you would like to speak with your service advisor about the issue, we encourage you to call us at 205-856-2544.

October 11, 2025

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Employee Rating

I got a diagnostic for over 200 dollars. I was told a $900 service might help. But it might not help. A new engine for $1600 is the only sure thing. A day later my engine light was off. The More

by robis9191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 14, 2025

Serra Nissan responded

We regret to receive your review about your recent service visit. It is our understanding that you came to the service center with a concern about your engine. Upon inspection, there was buildup and codes, likely due to overdue routine maintenance. The diagnostic was only performed after permission was granted, and our service advisor explained the situation and recommended either a restoration service or a new engine. Our records indicate that you scheduled the restoration service, but never showed for your appointment. If you would like to discuss this situation further, we encourage you to call us at 205-856-2544.

October 08, 2025

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Very professional team, Love the speedy service and humbleness. Happy to be a Serra Nissan client! More

by anj0628
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Recommend Dealer
Yes
Oct 09, 2025

Serra Nissan responded

Thank you for a great review regarding your recent service visit, and for continuing to choose our team here at Serra Nissan! We are grateful for your time and business spent with us, and we look forward to the next time we can serve you.

October 03, 2025

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I have been going to this dealer since 2018 and the staff and the service keeps me coming back. More

by jfletcher_89
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 06, 2025

Serra Nissan responded

Thank you for your awesome review - we greatly appreciate your continued choice of Serra Nissan for all your vehicle needs! We are proud to serve loyal customers like you, and we look forward to the next chance we have to serve you.

September 30, 2025

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Everyone took the time to access my situation and made it their mission to ensure I was taken care of. I truly appreciate the Serra Nissan staff. More

by Gloria Somersall
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don't remember the names of everyone that assisted me

Oct 02, 2025

Serra Nissan responded

Thank you so much for your great review, Gloria! We are glad to hear that you had a great experience at our service center, and we appreciate your time and business spent with us. We look forward to serving you again in the future!

September 27, 2025

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Employee Rating

I came to get my car checked out they drove the car around the block said I needed some work done on the car the service department charged me 206.00 that was to much it was there job to me know I had More

by PHYLLISMITCHELL568dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 29, 2025

Serra Nissan responded

We are sorry to hear about your recent experience with our service center. It is our understanding that upon check-in, our service advisors informed you on the diagnostic fee. All customers coming in with a service concern are informed of the fee, and have the option to decline service. However, it is our understanding that you authorized the diagnostic, and our service technicians performed the evaluation on your vehicle. If you would like to discuss this situation further, we encourage you to call us at 205-856-2544 and ask for Dylan.

September 27, 2025

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Employee Rating

The process was easy and everyone was nice and friendly. I was updated about what was going on with my car. Will be back More

by anglebc27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Ashley Meeks

Sep 29, 2025

Serra Nissan responded

Thank you very much for your great review and for choosing Serra Nissan for your vehicle's service! We are always glad to serve you, and are honored to earn your time and business. We look forward to serving you for any future vehicle needs!

September 27, 2025

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Everyone did a great job taking care of my car. Thanks to everyone. Job well done. More

by 4krubyDNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Ashley Meeks

Sep 29, 2025

Serra Nissan responded

Thank you for your great review and for visiting our service department for your vehicle's needs! We greatly appreciate the pleasure of your time and business, and we look forward to serving you in the future!

September 24, 2025

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Employee Rating

Very simple and easy. Service was excellent. Definitely will be the only place I service my car. More

by malekkendricks0702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Ashley Meeks

Sep 25, 2025

Serra Nissan responded

Thank you for your great review of your recent service visit! We greatly appreciate you choosing Serra Nissan for your vehicle's service and sharing your experience. We look forward to serving you in the future!

1

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