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Amanda Badgwell
Amanda Badgwell at Serra Nissan of Birmingham

Amanda Badgwell | Page 2

Service Advisor

Serra Nissan of Birmingham

1500 Center Point Pkwy
Birmingham, AL 35215

Contact Me
4.7
181 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

18 yrs, 8 mos

4.7

181 Reviews

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181 Reviews of Amanda Badgwell

October 14, 2026

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Employee Rating

It was quick service no issues I recommend Serra Nissan services to everyone and Amanda is exceptional More

by billybaker478
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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Oct 16, 2026

Serra Nissan of Birmingham responded

Thank you for your fantastic review! We're thrilled to hear you had a quick and issue-free experience with us. Amanda will be delighted to know she made a positive impact. We appreciate your recommendation and look forward to serving you again at Serra Nissan!

October 13, 2026

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Employee Rating

Took care of what I needed done. Very kind. Very kind and professional. Took care of my first service. More

by leighpope4012
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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Oct 16, 2026

Serra Nissan of Birmingham responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team. Providing kind and professional service is our top priority. We look forward to assisting you with your future needs!

October 12, 2026

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Employee Rating

Communication with customers needs improving. Prompt follow-up is needed, especially with time sensitive information like insurance claims. I also had to return my car following a repair that tri More

by llittle821
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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Oct 14, 2026

Serra Nissan of Birmingham responded

Thank you for your feedback. We apologize for the communication issues you experienced and appreciate your patience. We're glad to hear the corrective repair was resolved quickly. We are committed to improving our follow-up processes to better serve our customers in the future.

October 09, 2026

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Employee Rating

Great Service, friendly sales staff, very accommodating. They fought to find me the best deal available. I couldn’t recommend them more. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Joe Nance

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Oct 11, 2026

Serra Nissan of Birmingham responded

Thank you for your wonderful review! We're thrilled to hear that our team provided you with great service and found you the best deal. Your recommendation means a lot to us. We look forward to serving you again in the future!

October 08, 2026

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Employee Rating

Almost perfect! !!!! It was the best experience I've had at any shop & I'll be coming back whenever I have too!!!!! More

by alexandernakia1975
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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Oct 10, 2026

Serra Nissan of Birmingham responded

Thank you for your fantastic review! We're thrilled to hear you had such a great experience with us. Your support means the world, and we can't wait to welcome you back soon. We're committed to making every visit just as special!

October 08, 2026

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When approaching the service center the people were very nice and they approached me as soon as they saw me the waiting room was very comfortable and the wait time wasn’t long very good. Very good customer More

by dardeng23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson

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Oct 10, 2026

Serra Nissan of Birmingham responded

Thank you for your wonderful feedback! We're thrilled to hear you had a positive experience with our team and enjoyed our comfortable waiting area. Your referrals mean the world to us, and we look forward to serving you and your friends in the future!

October 07, 2026

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Employee Rating

The staff was friendly and knowledgeable and I didn't have to wait over an hour for an oil change like I usually do. More

by Kimab80kimab80
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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Oct 12, 2026

Serra Nissan of Birmingham responded

Thank you for your wonderful feedback! We're thrilled to hear that our friendly staff made your visit enjoyable and efficient. We strive to provide quick and reliable service, and it's great to know we met your expectations. We look forward to serving you again soon!

October 06, 2026

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The staff at Serra Nissan are always friendly and very Knowledgeable of the service you need. More

by angelagooden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Dragon Zheng , Dre Sandlin

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Oct 07, 2026

Serra Nissan of Birmingham responded

Thank you for your kind words! We're thrilled to hear that our staff's friendliness and knowledge made your experience great. We strive to provide excellent service and appreciate your support. We look forward to serving you again soon!

October 06, 2026

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Employee Rating

Amanda and Maxine were great about addressing my concerns and ensuring my services on my vehicle were up to date. More

by Gigimccarty65
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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Oct 07, 2026

Serra Nissan of Birmingham responded

Thank you for your kind words! We're thrilled to hear that Amanda and Maxine were able to address your concerns and keep your vehicle services up to date. Your satisfaction is our priority, and we appreciate your support!

October 03, 2026

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Employee Rating

Horrible! They messed up my alignment, and have my car jerking all over the place. And instead of fixing it, they blame it on something else wrong with my car. More

by themightyoc19
Recommend Dealer
No

Other Employees Tagged: Amanda Badgwell

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Oct 07, 2026

Serra Nissan of Birmingham responded

Lets take a look... It seems that you continuously bring your car in for an alignment. We performed the alignment and recommend that you take care of the major damage on the front end of your vehicle. You have been told several times that you need tie rods replaced and that the car is not going to be aligned until this work is done. You have refused to have any further diagnostic done on the vehicle. Unfortunately this is neglegence on your part for not taking care of the damage on the vehicle so that the car will be aligned like you want it to be. If we are so "Horrible" why do you continue to bring it to us to align the car? Everyone has a bad day and its ok that you took it out on us on google. Have a great day

Oct 07, 2026

themightyoc19 responded

I've only been there for 3 alignments, one was when I got my control arms change in Spring 2025. This Summer June I didn't actually need that one, my steering wheel was just shaking badly. And it was my tires, and not an alignment. And the most recent one last month, my tires was making a whistle grinding noise. Whenever I turned a corner or turned into somewhere, it wasn't the tires ware either I checked. Ppl suggest you make need an alignment, if you got those tires just put on. So I came to Nissan, to do the alignment. I'm sure yall profession mechanics, would know if I needed one or not. But yall just care about getting money, so yall did it any way. And now got my car is jerking all over the place, instead of telling me I didn't need it. Also I was only told once, I needed my rod ends replaced. The last time I was there, which was 1600 before I left. But yall the ones who messed up my car, Nissan mechanics of all ppl a Nissan car. Why would I take it to somewhere else, its a Nissan car. Just for them to mess it up, and have to come to Nissan any way to fix it. Spending more money, but if yall messed up my alignment. I don't know who to trust now, also you said I didn't need the diagnosis anymore. Because yall wanted to just charge me 1600, for a replacement that may not even fix what yall messed up. The whole point is, my car wasn't jerking til yall did the alignment period with yall. If it was jerking before hand, this would be different. Rather my rod ends needed replaced or not, yall did this and I'm highly upset! Yea it was a bad day, after yall messed my car up. Now I'm driving around, jerking all over the place thanks Nissan in Centerpoint for nothing! I heard it was corrupted mechanics out there, that will fix one thing and mess up something else. To get the customers to spend more money, yea yall fixed the grinding whistle noise on my car. But now got me jerking all over the place, this is my only car and I'm driving dangerous now because of yall...the 1 is deserved... But outside of that though, I will say. When I came for my control arms and alignment last year Spring, it went smooth with that mechanic (does he still work there). When I came for an oil change early this year, it went smooth. When I came for my transmission flush this Spring, it went smooth. But alignments, I don't know what yall was doing. I wish the downtown Birmingham branch was still open, I would just go to that one instead of yall. But its crazy, I had zero issues with this local til the alignment yall messed up...

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