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Alyssa Raby

Overview Reviews (51) Inventory (365)

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Alyssa Raby

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Alyssa Raby

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.7

51 Reviews

Overview Reviews (51) Inventory (365)

Dealership Experience

6 mos

Industry Experience

1 yr, 4 mos

4.7

51 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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51 Reviews of Alyssa Raby

June 22, 2024

Dealership Rating

Employee Rating

Great experience from start to finish! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! More

by SPENCERMURRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracy Troll, Jim Self, Terrie Horton, Sebastien Granger, Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada

Helpful 0

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June 15, 2024

Dealership Rating

Employee Rating

I was told my truck was still covered under warranty. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. More

by WALLINGJR62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada

Helpful 0

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Jun 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns and appreciate your feedback. We will share your feedback with our team and address this internally so a similar situation in the future can be avoided. If there is anything we can do to gain your trust back, please feel free to reach out to us directly. Sincerely, The Robert Brogden Buick GMC Team

June 05, 2024

Dealership Rating

Employee Rating

Alyssa was so helpful. Quite a gem. We need more people like her in the workplace Quite a gem. We need more people like her in the workplace More

by ROSE.AVERY2013

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 06, 2024 -

Robert Brogden Buick GMC responded

Thank you, Rose, for being such a valuable member of our team at Robert Brogden Buick GMC! We appreciate your kind words and are delighted to hear about your positive experience. We strive to provide excellent customer service, and we are glad that Alyssa exceeded your expectations. We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

June 05, 2024

Dealership Rating

Employee Rating

Everyone is always nice and polite here and my cat gets quick attention. The waiting area is comfortable and clean. quick attention. The waiting area is comfortable and clean. More

by The_nine_

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott, Phegley

Helpful 0

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Jun 06, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words about our service at Robert Brogden Buick GMC. We are delighted to hear that you had a pleasant experience with us. We look forward to welcoming you back in the future. Sincerely, The Robert Brogden Buick GMC Team

May 29, 2024

Dealership Rating

Employee Rating

Great service and it was fast and reliable. The service writer made sure to offer if I needed any extra services and made sure to take great care of my truck. The service writer made sure to offer if I needed any extra services and made sure to take great care of my truck. More

by ALLENAIKENS85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracy Troll, Sebastien Granger, Ryan O'Connor, Paul Levin, Tim Lewis, Jimmy Carpenter, Mike Olvera, Enoch Kritzell, Max Skid

Helpful 0

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May 30, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words about our service! We are thrilled to hear that you had a great experience with us at Robert Brogden Buick GMC. Our team works hard to provide fast, reliable, and exceptional service. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 25, 2024

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Employee Rating

She is a great worker. She was good in advising me what to look at and gave me Good service to get my car fixed. She was good in advising me what to look at and gave me Good service to get my car fixed. More

by WILLISFULKS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Sebastien Granger, Paul Levin

Helpful 0

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May 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your positive experience with us, Willis! We are delighted to hear that you received excellent service from our team at Robert Brogden Buick GMC. We appreciate your kind words and hope to see you again for any future car needs. Sincerely, The Robert Brogden Buick GMC Team

May 25, 2024

Dealership Rating

Employee Rating

Everyone that I work with was very professional and did outstanding job. Jimmy Carpenter sales person beyond help us thank you so much. outstanding job. Jimmy Carpenter sales person beyond help us thank you so much. More

by WILLISFULKS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sebastien Granger, Paul Levin, Jimmy Carpenter

Helpful 0

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May 28, 2024 -

Robert Brogden Buick GMC responded

Thank you, Willis, for taking the time to leave a positive review! We're thrilled to hear that Jimmy provided outstanding service during your visit to Robert Brogden Buick GMC. We truly appreciate your business and look forward to welcoming you back in the future. Sincerely, The Robert Brogden Buick GMC Team

May 23, 2024

Dealership Rating

Employee Rating

I like the great service and customer care I receive every time I get my truck serviced @ Robert Brogden's GMC. Give a shout to Jason in Parts. every time I get my truck serviced @ Robert Brogden's GMC. Give a shout to Jason in Parts. More

by MAHONYJ22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Lewis, Dominik Warren

Helpful 0

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May 24, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words about the great service and customer care you've experienced at Robert Brogden Buick GMC! We appreciate your feedback and will make sure Jason in Parts gets a shoutout for his exceptional service. We look forward to seeing you again for your next service appointment! Sincerely, The Robert Brogden Buick GMC Team

May 22, 2024

Dealership Rating

Employee Rating

Easy smooth experience Fair trade on prior vehicle. Would recommend to friends and family. Didn’t feel high pressure Would recommend to friends and family. Didn’t feel high pressure More

by waterman.rv

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton , Keleb was salesman.

Helpful 0

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May 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for the positive review! We're thrilled to hear about your smooth experience and fair trade-in. We appreciate your recommendation and are glad you didn't feel pressured. We look forward to seeing you again at Robert Brogden Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

May 15, 2024

Dealership Rating

Employee Rating

Received professional and quick service on my oil change, tire rotation and new wiper blades. tire rotation and new wiper blades. More

by DSMRCLAX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 16, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC for your recent oil change, tire rotation, and wiper blade replacement. We are delighted to hear that you received professional and quick service. We aim to provide efficient and high-quality service to all our customers. We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

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