Alyse Allen | Page 9
Hyundai Shop Dispatcher
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
Dealership Experience
5 yrs, 11 mos
Industry Experience
18 yrs, 9 mos
429 Reviews
Write a Review429 Reviews of Alyse Allen
September 08, 2025
Slow, unresponsive, and lacking attention to detail. Customer-facing folks are friendly and accommodating when you can actually get ahold of them. Not sure if the CRM system is terrible or what. Serv Customer-facing folks are friendly and accommodating when you can actually get ahold of them. Not sure if the CRM system is terrible or what. Service personnel did not follow directions and did not fix my problem even after having my car for 45 days. Credit where it's due, they let me have a loaner car for that entire period with no charge. More
September 08, 2025
3 weeks for scheduled appointment and service was fine but asked for forward detection monitor light fix. Got home 10 miles later and it came on again. Doesn’t affect driving but won’t wait 3 weeks for an but asked for forward detection monitor light fix. Got home 10 miles later and it came on again. Doesn’t affect driving but won’t wait 3 weeks for another appt. More
Other Employees Tagged: Megan Gartmann
September 06, 2025
Great friendly service went the extra mile to make make sure everything was taken care of very much appreciate it sure everything was taken care of very much appreciate it More
September 05, 2025
they are the coolest dealership in the entire world, and I will never have my vehicle serviced anywhere else. They have impeccable customer service, and incredible accommodations. I will never have my vehicle serviced anywhere else. They have impeccable customer service, and incredible accommodations. More
September 02, 2025
I was very pleased with the service received, the friendliness and knowledge of the service reps, especially Mike... My Pathfinder has been a great car and Southern Team Nissan handled the only major friendliness and knowledge of the service reps, especially Mike... My Pathfinder has been a great car and Southern Team Nissan handled the only major work I have needed in 125,000 miles with professionalism. I look forward to enjoying the next 125,000 mile in my car thanks to their quality service. Probably not what the sales staff wants to here, but definitely a plus for any owner. David More
Other Employees Tagged: Mike White
September 01, 2025
This dealership is great always helpful when we come for service. And Everytime we walk onto the parking lot someone always comes out to help and answer any questions we have. service. And Everytime we walk onto the parking lot someone always comes out to help and answer any questions we have. More
Other Employees Tagged: Maria Durham, Melissa Sigmon- SUBARU
September 01, 2025
Very professional but personable fellow. He was quick, great personality and communicated well as to how the service was going. He was quick, great personality and communicated well as to how the service was going. More
Other Employees Tagged: Mark Baker
August 29, 2025
Okay I've done this review like I don't know how many times but here I'll do it again I enjoy going to Southern team Subaru because they are very friendly they are very knowledgeable they treat you like times but here I'll do it again I enjoy going to Southern team Subaru because they are very friendly they are very knowledgeable they treat you like family and are very fair on their services. More
Other Employees Tagged: Mark Baker, Melissa Sigmon- SUBARU, Megan Gartmann
August 23, 2025
Great service and very respectful and they sold me a wonderful vehicle. Also they have been great about getting my vehicle serviced. Thank you wonderful vehicle. Also they have been great about getting my vehicle serviced. Thank you More
Other Employees Tagged: Mark Baker, Mike White, Mike Munsey, Maria Durham, Sam Williams, Troy Brickner, Megan Gartmann, Morris Miller , Mike Adams (Hyundai)

