Allen Nouri | Page 3

Very professional, very satisfied with the customer service. All the information I needed was provided service. All the information I needed was provided More

by gsukiass Verified Customer Verified Customer

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Excellent customer service! Everyone at The dealership were respectful, knowledgeable and professional! That’s why so have been traveling from San Diego for the past 6 years to Everyone at The dealership were respectful, knowledgeable and professional! That’s why so have been traveling from San Diego for the past 6 years to this location! More

by yashazeni Verified Customer Verified Customer

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Albert was very helpful and knowledgeable and technical in regards to setting up features and usage. Super friendly and kind . He provided my kids water bottles while waiting for finalizing our paperwork. in regards to setting up features and usage. Super friendly and kind . He provided my kids water bottles while waiting for finalizing our paperwork. More

by Kevin 2000 Verified Customer Verified Customer

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Very pleasant dealership all employees very friendly and polite. Sales manager Allen was very helpful! I would recommend Norm Reeves Honda Cerritos polite. Sales manager Allen was very helpful! I would recommend Norm Reeves Honda Cerritos More

by maxsando Verified Customer Verified Customer

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Thanks Ty Trieu for giving all your efforts to help me purchasing an SUV so smooth and explain and setup everything I need to know. Special thanks to Samantha Alejo for being the first person to contact purchasing an SUV so smooth and explain and setup everything I need to know. Special thanks to Samantha Alejo for being the first person to contact me and giving me the best quote that no other dealerships can match. More

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The car buying experience can be difficult and nerve wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Hone wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Honestly if it wasn’t for her patients with me because I wasn’t sure about what model and trim level I might have purchased elsewhere. I had another sales person snap at me and I didn’t need that additional stress. She went above and beyond communicating and keeping me updated. Also the entire staff at norm reeves Honda Cerritos get and A+ for their professionalism and treating like a valued customer and make the car buying experience so wonderful and stress free. I can see why this dealership has so many potential customers and visitors looking for car.. Ask for Susanna Yim if u want the same experience I had More

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Very helpful people. Trying their best to guide you with any type of questions. No pressure, no extraordinary fees. Will definitely consider buying again from them. Trying their best to guide you with any type of questions. No pressure, no extraordinary fees. Will definitely consider buying again from them. More

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Very dishonest sales person, dont fall in his scams. I ask for a specific vehicle and packages offer for the vehicle. He provided the quote for the package and substatialy increase the package ove I ask for a specific vehicle and packages offer for the vehicle. He provided the quote for the package and substatialy increase the package over $1600.00. When ask to itemize the cost of the part and the Labor fee he said he wont do it. That I should just buy the parts in another place and install it with another group. I had pricing for all item from different dealers and service fees also and the price was marked up substantially. In addition, I told him if the vehicle was available and he indicated that it was. I indicated to him that I will pass by the dealer to go over the pricing and make the deposit. He indicated sure no problem. When I arrived to the dealer, I asked for him and he would not want to come to speak to me. He sent another sales person, which indicated that the vehicle was already presold and not available anymore. That if I wanted that color, which is not a premium color that I had to wait until November. I indicated to the sales person that I wanted to talk to Allen or his boss since he made me travel down to the dealer for nothing. After waiting for a long while, the Sales Manager came to speak with me to see what was the issues, I told him and he indicated that Allen will come to speak with me to clarify the issues. After waiting for more time, he came to speak with me with a bad attitude. Indicating that he never told me that the vehicle was available, which is a lie. In addition, when going over the Package price he just bluntly told me that was the price and if I didnt agree to go to another dealer. When I was leaving The Manager stop me and ask for what was the problem, I indicated the markup of the package price and the vehicle was presold to another person and I had to wait for more than 6 weeks. He wanted to see the pricing for the package and went to see if was able to do something. There goes Allen to speak to him, and after waiting for a long while again he came with the increase pricing that Allen had provided, which have a major markup. I told him that the price is marked up and I wont pay that knowing that its 1.5K more than anyother dealer. I told him apparently your Dealer doesnt want to make business withme apparenyly and he indicated that yes to leave then. That is not how you treat a client that was trick in going to the dealer and then they try to cheat me with an increase of price and in addition will having to wait for more that 6 weeks for the vehicle. Never go to this dealer, they are all trying to tricking the client and marking up the prices. More

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My overall experience was amazing from the minute I got of my car till I drove off in my new Honda pilot. Ty Trieu and Allen Nouri were very professional and helpful in finding what I was looking for. They of my car till I drove off in my new Honda pilot. Ty Trieu and Allen Nouri were very professional and helpful in finding what I was looking for. They were vey patient in my whole car buying process. They never pressured us. I like to thank Ty, Allen and norm Reeves Honda More

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Norm Reeves certainly took the time and prestige to help my family & I with our experience @ Norm Reeves which is one of a kind. Excellent quality and service!! my family & I with our experience @ Norm Reeves which is one of a kind. Excellent quality and service!! More

by maghsoudmilad Verified Customer Verified Customer

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