Allen Cook

Leased a brand-new XC60 from Royal Automotive, our second time working with them. The process went smoothly, thanks to Allen and John, who were both very helpful. We finalized the old lease return, but they time working with them. The process went smoothly, thanks to Allen and John, who were both very helpful. We finalized the old lease return, but they couldn’t determine if there’s a balance owed until a third-party Volvo inspector reviews it. Overall, a great experience! More

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We all know that visiting a car dealership to buy a vehicle is more often a rather stressful experience. We dread the pressure tactics and the time it takes to go over the process. We got none of that vehicle is more often a rather stressful experience. We dread the pressure tactics and the time it takes to go over the process. We got none of that with Allen. We feared it was us who were wasting his time, as we wanted him to check many options for us. Throughout the whole experience Allen was patient with us, ready to help, explaining the options. He remained courteous, positive and helpful. and we are really grateful and would heartily recommend him and Royal Automotive to friends and family. More

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Wonderful experience from beginning to end. I wouldn't buy or lease from anyone other than Royal and Allen Cook! As a repeat customer, I can attest that Mr. Cook is always patient and thoroug I wouldn't buy or lease from anyone other than Royal and Allen Cook! As a repeat customer, I can attest that Mr. Cook is always patient and thorough in explaining all the bells and whistles on my new Volvo. More

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My experience with Allen and Matt was great on the day of closing the deal. And I had to return to the dealership the following day to have some paperwork updated for Jefferson County in order to acquire my closing the deal. And I had to return to the dealership the following day to have some paperwork updated for Jefferson County in order to acquire my tag. And again they were both spot on on resolving my issue. Allen awesome from the day I met him in April and was always available for questions. And feel like I made a new friend. More

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Allen was very helpful with all aspects of my purchase of the Volvo XC40. He made sure to explain all features and answer any questions for me before I drove off the lot. the Volvo XC40. He made sure to explain all features and answer any questions for me before I drove off the lot. More

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Allen was wonderful! He was very informative and made my first car purchase effortless. I highly recommend him! He was very informative and made my first car purchase effortless. I highly recommend him! More

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Our experience with Royal Volvo and Allen Cook was beyond phenomenal. Very knowledgeable, courteous, friendly, helpful, and patient. I would definitely return back to purchase my next vehicle and will highly phenomenal. Very knowledgeable, courteous, friendly, helpful, and patient. I would definitely return back to purchase my next vehicle and will highly recommend them to others. Customer service and professionalism was top notch from beginning to end. Thanks so much to Allen and John….you made this buying experience special and flawless. I hope that these two gentlemen are recognized for a job well done! More

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I had a wonderful experience with Allen. This was my first time buying a car and he explained everything so well. It was very low pressure and I felt so comfortable. This was my first time buying a car and he explained everything so well. It was very low pressure and I felt so comfortable. More

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Shout out to Allen. In spite of my language barrier, he had been kind and professional until I got my car from him. I would like to send him big thank to him In spite of my language barrier, he had been kind and professional until I got my car from him. I would like to send him big thank to him More

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My go to dealership. We have been and leasing cars from Royal for 15 years. Sales is always welcoming and efficient. We have been and leasing cars from Royal for 15 years. Sales is always welcoming and efficient. More

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