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Allen Buck
187 Reviews
187 Reviews of Allen Buck
October 06, 2018
2018 f150 recall Nicole does everything possible to see that my issue is taken care of. It would be nice if they had some way to get around instead of waiting since I Nicole does everything possible to see that my issue is taken care of. It would be nice if they had some way to get around instead of waiting since I live out of town. More
by SLEEPYHOLLOW604
Verified CustomerOther Employees Tagged: Nicole Wilson, Charles Archer, Kevin Richardson , Willie Chester
October 05, 2018
Good service As always when my 2010 Lincoln MKX needs servicing I’m always at ease going there. This time the service was going to be lengthy and I was taken home As always when my 2010 Lincoln MKX needs servicing I’m always at ease going there. This time the service was going to be lengthy and I was taken home by a very mannered driver...and again when I was brought back to the dealership.. thanks for being HONEST!!! More
by 9MTD72120
October 05, 2018
Riding smoothly Allen, service department representative was very helpful. Especially when he said" let's go riding". He had me at that Point because it appeared he w Allen, service department representative was very helpful. Especially when he said" let's go riding". He had me at that Point because it appeared he was willing to help and resolve the problem with my car. I will be back More
by ShimmyElle
October 04, 2018
Brought car in to have a recall fixed I broke my car in for a Rico 6. The sales manager said that recalls do not expire. I said OK go back and fix it. The power steering was messed up and I broke my car in for a Rico 6. The sales manager said that recalls do not expire. I said OK go back and fix it. The power steering was messed up and would not turn easily. He said that my car was out of warranty because you they couldn't fix it on the ricoh. In wanted $2000 to fix it. Right after he told me that recalls don't expire. They told me it was broken and that it need to to be fixed. The ricoh should pay to fix this period that is what the recall was 4. Faulty steering. More
by ssmittycool
Other Employees Tagged: Justin Habel, Jay Dorn , Denise Guajardo, Blake Laird, Shona McAtee, Tia McLoud, Lee Moore, Jimmy Veuleman
October 03, 2018
satisfying and assiduous All together just a solid team in the service department. Not only was my car done in a timely fashion but the waiting experience was comforting. Very All together just a solid team in the service department. Not only was my car done in a timely fashion but the waiting experience was comforting. Very quiet, food, water, other refreshments, a car rental (if needed), and a desk to accommodate my studies. Highly recommend. More
by ALEXTECHMER
October 01, 2018
Dissatisfied I had to call on the 8th day to find out my truck was partially finished. They never asked if i wanted them to fix the second service issue. I had to call on the 8th day to find out my truck was partially finished. They never asked if i wanted them to fix the second service issue. More
by SAINTUTEP
September 25, 2018
Nice people nice clean place to wait for the service. As I stated before this dealership is great in service. People very friendly and helpful. Nice waiting room. Clean and comfortable place to wait for As I stated before this dealership is great in service. People very friendly and helpful. Nice waiting room. Clean and comfortable place to wait for the service to be done on ones vehicle. More
by SANDYEHUMP
September 24, 2018
Excellent No matter when I come in I always get great service. The crew is wonderful and helpful and TiA is super. Thanks Ford Service Dept. No matter when I come in I always get great service. The crew is wonderful and helpful and TiA is super. Thanks Ford Service Dept. More
by PATRICIACOTTERMAN
Other Employees Tagged: Tia McLoud
September 19, 2018
Friendly and informative Everyone is very friendly and answered all questions! They explained things to its simplest of forms making it understandable. Started on my vehicle Everyone is very friendly and answered all questions! They explained things to its simplest of forms making it understandable. Started on my vehicle as soon as I handed them the keys. More
by MCOURSO
