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Allen Buck
187 Reviews
187 Reviews of Allen Buck
January 04, 2019
First service after purchase, First service was free since purchased from McLarty Ford. Front and rear park assist cameras were cloudy, replaced under warrenty. Recall on door latc First service was free since purchased from McLarty Ford. Front and rear park assist cameras were cloudy, replaced under warrenty. Recall on door latch performed. Tailgate rubber bumper push pins replaced at no charge. Allen Buck kept me informed about the delay on the cameras ordered and shipping delays during the holidays. More
by EARLFEURTADO
Verified Customer
January 03, 2019
Issue with new vehicle Figured out problem and fixed without costing the amount initially quoted which was significantly more. Great service and easily set up rents car. Ver Figured out problem and fixed without costing the amount initially quoted which was significantly more. Great service and easily set up rents car. Very helpful. More
by GOLDMANJENNAL
January 02, 2019
Great and within given time. Very clear on service to be done upfront. After purchasing a new Ford F250 truck, salesman Ronnie Sanders followed through with my concerns and the s Very clear on service to be done upfront. After purchasing a new Ford F250 truck, salesman Ronnie Sanders followed through with my concerns and the service department took care of the installation and completed a warranty recall while we there. More
by Pop55
Other Employees Tagged: Ronnie Sanders
January 02, 2019
Very helpful in solving the issues We received a notification of recall on our blue 2018 F150 truck. An appointment with Ford was made for us and the truck was checked out and fixed. We received a notification of recall on our blue 2018 F150 truck. An appointment with Ford was made for us and the truck was checked out and fixed. Thank you so much. More
by HOTKRUIZERBUD
January 01, 2019
Good job !!!! I was met right away, and the work was explained well. Thanks for job well done!!!! The waiting room was very nice, and I enjoyed the coffee. I foun I was met right away, and the work was explained well. Thanks for job well done!!!! The waiting room was very nice, and I enjoyed the coffee. I found every one to be friendly and helpful. More
by LNUNN81636
Other Employees Tagged: Nicole Wilson
December 31, 2018
Warrenty repair for windsheild leak and failing headlights You guys fixed everything and very quick with the hilidays. Loaner vehicle was great. Allen called to inform me of everything going on with my car and You guys fixed everything and very quick with the hilidays. Loaner vehicle was great. Allen called to inform me of everything going on with my car and to let me know when it would be done. Great guy, excellent team. Greatful for the excellent service More
by wylie1080
Other Employees Tagged: Jay Dorn , Jody Harris, Derrick Reed
December 31, 2018
Out of town and needed service I was passing through the Little Rock area when my temperature gauge went out, service department was able to fit me in and get back on the road. I was passing through the Little Rock area when my temperature gauge went out, service department was able to fit me in and get back on the road. More
by JOHNDAVID.CHILDERS
December 28, 2018
Good service Always pleasant to work with the service department. Friendly and quick and they do what they say they are going to do. I will be back. Always pleasant to work with the service department. Friendly and quick and they do what they say they are going to do. I will be back. More
by WOODY6
December 27, 2018
Overpriced parts and labor Ford parts are entirely too expensive for automobiles over 5 years old. As cars depreciate so should parts for these vehicles decrease. Amazing domest Ford parts are entirely too expensive for automobiles over 5 years old. As cars depreciate so should parts for these vehicles decrease. Amazing domestic dealerships haven’t calculated a way to give consumers a break. They would perhaps get more business that goes to smaller company mechanics and off brand parts dealers. More
by mjr70
December 26, 2018
Recall on Raptor I had two vehicles in for service on this day. (A very busy time of the year for the dealership.) The services were completely in a timely manner. I had two vehicles in for service on this day. (A very busy time of the year for the dealership.) The services were completely in a timely manner. The work orders were gone over so that I could have a clear understanding of the work performed. I am very satisfied with this dealership, both sales and service. I definitely recommend them to my friends and family. More
by LOGANM0
Other Employees Tagged: Dennie Spencer
