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Allen Buck
187 Reviews
187 Reviews of Allen Buck
January 16, 2019
Excellent Job I had two recall s on my 2015 F-150 XLT 4X4 talked to Allen Buck the Senior Service Adviser he told me to bring my truck and he would take care of pro I had two recall s on my 2015 F-150 XLT 4X4 talked to Allen Buck the Senior Service Adviser he told me to bring my truck and he would take care of problem s..I was given a loaner truck till my truck was fixed . My truck was fixed in a timely professinal matter was very pleased with with the work done at no charge to me. More
by MDILLON2014
Verified Customer
January 15, 2019
New F150 Diesel I had a great experience. After working a deal with a friend who is a part owner in a Ford store. I came in to see Tom Campbell and he took care of I had a great experience. After working a deal with a friend who is a part owner in a Ford store. I came in to see Tom Campbell and he took care of me. Beat them by $4k. Allen has taken care of me for years in service as well. Just a great dealership. More
by BRADBROOKS300
Other Employees Tagged: Tom Campbell
January 15, 2019
Warranty work took longer than expected but loaner helped As long as repair took, hope it is done right Would seem so. I am concerned that a vehicle with lots of road miles would have transmission problems As long as repair took, hope it is done right Would seem so. I am concerned that a vehicle with lots of road miles would have transmission problems More
by DSMSHELL
January 11, 2019
Allen Buck was great as always Allen always takes care of getting the work completed on my vehicle. Tia was very nice also and the cashier is great was very pleased with everything Allen always takes care of getting the work completed on my vehicle. Tia was very nice also and the cashier is great was very pleased with everything More
by BELINDA-SIMPSON
Other Employees Tagged: Tia McLoud, The cashier is a very nice person her personality is great
January 11, 2019
Top notch customer satisfaction Allen communicates well...even though I didn't call him til 1 pm on Saturday for regular service, he told me to bring it in, got on it right away. Fou Allen communicates well...even though I didn't call him til 1 pm on Saturday for regular service, he told me to bring it in, got on it right away. Found 2 problems that needed to be fixed, would have to get parts Monday. Had it ready at 17:00 Monday...awesome. Loaned me a F-150 4 door 4 wheel drive pickup to use over the weekend...Wow!! Got used to seeing it parked in carport! More
by TIMBLASINGAME
January 10, 2019
Issues with explorer The folks here are super nice and are willing to work with you to get the results you need out of servicing your vehicle. I would recommend using them The folks here are super nice and are willing to work with you to get the results you need out of servicing your vehicle. I would recommend using them. More
by LQUINN4132
January 09, 2019
They got right on the service and finished with a Lincoln wa They want to please! All the service department work together to accomplish the work. The lady who was the cashier went out of her way to see if I n They want to please! All the service department work together to accomplish the work. The lady who was the cashier went out of her way to see if I needed something to drink and asked if I needed anything! More
by LELAESELFALUMBAUGH
Other Employees Tagged: Justin Habel, Nicole Wilson, Jay Dorn , Denise Guajardo, Blake Laird, Shona McAtee, Tia McLoud, Lee Moore, Jimmy Veuleman
January 08, 2019
Quick and professional Called with tire issue on Friday. They said we will take care of you - dropped car off the next Monday morning and about a hour later I received a c Called with tire issue on Friday. They said we will take care of you - dropped car off the next Monday morning and about a hour later I received a call saying car is ready for pickup. Everyone I spoke with was very polite and professional. More
by THACKERJANET79
Other Employees Tagged: Justin Habel , Shona McAtee
January 08, 2019
Great Customer Service They were able to fix the recall issue and recommend services that needed to be done to my truck. When they couldn’t get it done in the time they thou They were able to fix the recall issue and recommend services that needed to be done to my truck. When they couldn’t get it done in the time they thought they could they arranged for a loaner vehicle while they fixed my truck. More
by force22_21
January 04, 2019
Great to deal with!!! Thank you fellas! Excellent sales staff!!! Courteous, humorous and knowledgeable!!! Transition from F 250 Powee aStroke to 2018 F 150 Powe Strike was very easy!!! Th Excellent sales staff!!! Courteous, humorous and knowledgeable!!! Transition from F 250 Powee aStroke to 2018 F 150 Powe Strike was very easy!!! Thank you all for your excellent service. Dana J Walker Pangburn AR More
by DWALKER824
Other Employees Tagged: Nicole Wilson, Charles Archer , Willie Chester, Derrick Reed, Richard!!??? Sales. From Baltimore. His last name escapes me! And Bobby back in service shop!!! All great. ??????
