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Allen Buck
187 Reviews
187 Reviews of Allen Buck
August 15, 2018
Car Service I discussed work for my car with Allen Buck. It was going to take longer than normal so Allen put me in a rental and allowed me to go home. He kept me I discussed work for my car with Allen Buck. It was going to take longer than normal so Allen put me in a rental and allowed me to go home. He kept me in touch by phone about my service so I always knew what to expect. I kept the rental longer than I thought I would but enjoyed it so much I did not mind. Allen Buck is SO GREAT to work with I hope to work with him for a long time. More
by LPERSON1
Verified Customer
August 10, 2018
The best Ford dealer ever Mr. Allen is very professional and very accommodating. I am on my way to Chicago and my doors suddenly wont close. I tried to go to other Ford dealers Mr. Allen is very professional and very accommodating. I am on my way to Chicago and my doors suddenly wont close. I tried to go to other Ford dealers but they say I have to wait 5 days for them to accomodate me. I called Mac Mclarty Ford and there was Allen my life saver. He immediately jump into action ordered the parts needed and told me I can immediately go there to fix my car. They fix my doors in a very timely manner and even replaced the air filters that needed to be change. My car is in perfect condition thanks to the wonderful people there. My trip would have been a disaster if not for them. Thank you very much! Keep up the good work and I know you guys will make many more people happy by solving their problems. More
by JUWEL_388
Other Employees Tagged: Allen
August 09, 2018
My customer service review Everyone at Mark McLarty was so nice, friendly and helpful. I was very impressed with the customer service representative named Allen Buck. He arran Everyone at Mark McLarty was so nice, friendly and helpful. I was very impressed with the customer service representative named Allen Buck. He arranged for a driver to take me to work and back to the dealership as well as answering all my questions. The coffee was good too. I always appreciate good customer service. More
by Speddyfj1
Other Employees Tagged: A driver named Cliff was very helpful also.
August 08, 2018
Appreciation of McLarty Ford Service Staff. Allen and staff are attentive, personable and remember their customers, even after 6 months. As a woman, I sincerely appreciate their professionalism Allen and staff are attentive, personable and remember their customers, even after 6 months. As a woman, I sincerely appreciate their professionalism when helping me. More
by ARGOFAY
Other Employees Tagged: Shona McAtee, Cliff, the shuttle driver, is amazing.
August 06, 2018
Awesome service dept I showed up and only had a short time frame to get something checked out. They took care of my issue and in a time that worked for me. Awesome! I showed up and only had a short time frame to get something checked out. They took care of my issue and in a time that worked for me. Awesome! More
by SDGLAG
August 06, 2018
Excellent They were all professional and friendly. They were speedy on the repair time. Had me another car to drive. Let me know what was going on during the pr They were all professional and friendly. They were speedy on the repair time. Had me another car to drive. Let me know what was going on during the process More
by nthomason
Other Employees Tagged: Lee Moore
August 03, 2018
Untrustworthy!! I took my 2002 explorer to this dealership to diagnose some issues with the vehicle. They called me back after 2 days and gave me an estimated repa I took my 2002 explorer to this dealership to diagnose some issues with the vehicle. They called me back after 2 days and gave me an estimated repair bill for $1100 for 3 things one of which was already replaced. When I told them I would preform the repairs myself they were done with me (I made it clear from the get go this was a diagnosis only). When I got my vehicle back the service covers on my vehicles engine were not reinstalled correctly and the fasteners were not even finger tight. I preformed the other two part replacements myself. These were not the problem. If I did not know how to work on a vehicle myself they would have taken me for over $1100 and I still would have had a vehicle with the same issues. I brought my concerns to management and was basically told I was lying and did not preform the repairs properly (2 direct bolt ons) and if they had done it the vehicle would be fixed. Instead of being met with any kind of customer service I was met with hostility and accusations. My bottom line is I would not take any vehicle to this service center that is not warranty work. They are only looking to make a quick buck off their customers. Buyer be ware More
by Keith
August 03, 2018
WILLIE was really nice and helpful did a heck of a job to he WILLIE was nice very knowledgeable about what he does although I was hoping to get sales tax paid to keep me from struggling to get tags and making fi WILLIE was nice very knowledgeable about what he does although I was hoping to get sales tax paid to keep me from struggling to get tags and making first payment I’m happy to have one of the nicest truck out there More
by TEDWALKER180
Other Employees Tagged: WILLIE
August 02, 2018
Great, Professional servise Allan and Lee have professionaly serviced my car. I was very impressed with the service department, and the cleanliness of the service department. A Allan and Lee have professionaly serviced my car. I was very impressed with the service department, and the cleanliness of the service department. Also the waiting room was very comfortable More
by JOHNSTONAL
Other Employees Tagged: Lee Moore
August 02, 2018
Best Ford Service Always great service and have been using them back when I had my 2001 Mustang GT. Highly recommend them to everyone. I always use them whenever any of Always great service and have been using them back when I had my 2001 Mustang GT. Highly recommend them to everyone. I always use them whenever any of my Fords needs service. I even seen a Mercedes get service there. So you know their services are excellent. More
by JADE_DRAGONII
