Allen Belcher

All of the personnel (sales, finance, maintenance, and management) went overboard in helping us complete the paperwork and transition from our old trade-in to their absolutely lovely vehicle. While we we management) went overboard in helping us complete the paperwork and transition from our old trade-in to their absolutely lovely vehicle. While we were a bit of a challenge -- out-of-state purchasers requiring multiple forms and rules of our home state to be handled on both the new car and the trade-in, a balky stuck license plate on the old car that our state required removed, and frequent little "surprises' of problems caused by us, not by the dealer; we had a fabulous experience and drove away in what we view as the perfect car at a totally reasonable price. We'd recommend this dealership to anyone/everyone! More

Report | Print

This is my 5th Mercedes I purchase from Annapolis Maryland. Mia was responsible for the smooth purchasing process of the 4th and 5th Mercedes. Mia is a true professional in all ways. Mia made sure ea Maryland. Mia was responsible for the smooth purchasing process of the 4th and 5th Mercedes. Mia is a true professional in all ways. Mia made sure each step of the process was very easy and simple leaving no stone unturned and for that I thank you Mia. I contacted Mia late Sunday evening 29 Dec through email telling her that I was interested in a certain vehicle within minutes she responded back stating that she could assist me and advise I come in the next day 30th Dec. She advised that she didn't come in until 1200 noon however would come in earlier is I need her to, I advise 1200 noon was okay. Mia knows the Merecedes brand inside and out each vehicle I purchased she walked me through all the operating procedures as if it was her own vehicle and that is a sign of a professional that has master her profession. In my opinion if Mia was in the military, she would have been given her own Command which correspond in the civilian world Manager or General Manager of a Mercedes dealership. I could go on and on bottom line a Super Outstanding Professional. I keep Mia contact information in my favorites. I will greatly refer my friend to come and see Mia for purchase of a Mercedes from Annaplois Mercedes. Thank You!! from a proud owner of an AMG CLE 53 Mercedes More

Report | Print

The best experience at a dealership ever! Arella Berger provided me with outstanding customer service , very professional, efficient and I never seemed rushed or pressured to purchase a vehic Arella Berger provided me with outstanding customer service , very professional, efficient and I never seemed rushed or pressured to purchase a vehicle. Before coming to the Annapolis dealership I went to another dealership. I pulled up in a RAV 4, and I felt that I was judged just from the car that I was driving. I decided that I would never purchase anything from that dealership. I called Arella today to ask her a question. After answering my question I found out that it was her day off, and she still took the time to answer my phone call. From the reception Kim, to the salesperson, and finance, everyone made me feel a member of the family.Exceptional experience ! Mercedes-Benz of Annapolis is my forever home. I love my GLC ! More

Report | Print

The best experience at a dealership ever! Arnita Wilson was professional, efficient and never once seemed to rush or pressure me to purchase. She has been available after the call to answer Arnita Wilson was professional, efficient and never once seemed to rush or pressure me to purchase. She has been available after the call to answer questions. From the receptionist, to the salesperson, and finance, everyone made me feel like a member of the family. Exceptional experience! More

Report | Print

we met her and immediately liked her as she approached us and asked what we wanted and looking for she gave us all the information about car showed us cars and test drive explained lease options and trade in and asked what we wanted and looking for she gave us all the information about car showed us cars and test drive explained lease options and trade in she is very polite and professional More

Report | Print

This is my 5th Mercedes purchase AND my best total experience to date! I recently purchased a Mercedes GLC SUV from Mercedes-Benz of Annapolis, and I have to say that my experience was nothing short o experience to date! I recently purchased a Mercedes GLC SUV from Mercedes-Benz of Annapolis, and I have to say that my experience was nothing short of outstanding—thanks to my amazing salesperson, Arnita. From the moment I walked into the dealership, I felt welcomed and valued, and Arnitta made the entire process smooth, enjoyable, and stress-free. Arnita is incredibly knowledgeable about the Mercedes-Benz lineup and took the time to listen to my preferences and needs. She patiently walked me through the different models, explaining the features, options, and benefits of each one in detail, helping me find the perfect fit for my lifestyle. I never felt rushed or pressured, which made the whole decision-making process much easier and more enjoyable. What really stood out was Arnita’s dedication to making sure I got the best deal possible. She was transparent about pricing and worked with me to find a financing option that fit my budget. She also went above and beyond to ensure that I understood all the technology and features in my new SUV, even offering to set up a follow-up call to answer any questions after I drove off the lot. The entire team at Mercedes-Benz of Annapolis was friendly and professional (thank you, Casey :-), but Arnita truly made the difference. Her warm and attentive approach and her deep knowledge of the vehicles made me feel confident and excited about my purchase. If you're in the market for a Mercedes-Benz, I highly recommend working with Arnita. She’s a true professional who will take excellent care of you from start to finish. Thank you, Arnitta, for making my car-buying experience so memorable—I absolutely love my new SUV! Cheers to Mercedes-Benz of Annapolis! You guys rock! More

Report | Print

"Mia was an absolute gem! She stepped right in and made sure I had everything I needed, going above and beyond to assist me. If I had to buy another car tomorrow, Mia would be She stepped right in and made sure I had everything I needed, going above and beyond to assist me. If I had to buy another car tomorrow, Mia would be my first call. It was truly a pleasure working with her, and I can't recommend her enough!" More

Report | Print

My experience at Mercedes Benz in Annapolis was the best that I have ever had purchasing a vehicle. The salesperson, sales manager, and credit manager were very kind, professional and efficient. that I have ever had purchasing a vehicle. The salesperson, sales manager, and credit manager were very kind, professional and efficient. More

Report | Print

Wayne is fantastic. Hooked up my new G63 build, the second one we have done with him, and had it delivered before the holidays. Thanks Wayne. Hooked up my new G63 build, the second one we have done with him, and had it delivered before the holidays. Thanks Wayne. More

Report | Print

Arella was super knowable of GLC 300 and pleasure to work with. It was the best experience buying a vehicle. It would highly recommend this dealership. with. It was the best experience buying a vehicle. It would highly recommend this dealership. More

Report | Print