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Alicia Love
Alicia Love at Russ Darrow Honda

Alicia Love

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Alicia Love

March 21, 2026

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I was treated very respectfully by the dealership. I plan on coming back in the future for more service. More

by cookie8581
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Mar 21, 2026

Russ Darrow Honda responded

Thank you for trusting us with your Honda Civic service. We’re delighted you felt respected during your visit and look forward to assisting you again. George Matthews george.matthews@russdarrow.com

March 13, 2026

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Always a good level of service at this dealer shop, the service is always excellent, they explain what was done and send a video of the service. More

by Bigced14
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Yes
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Mar 13, 2026

Russ Darrow Honda responded

It’s great to know our service department’s clear explanations and videos are helpful for your Honda CR-V. Alicia is glad to hear you consistently receive excellent care. We appreciate your continued trust in our team. George Matthews george.matthews@russdarrow.com

March 11, 2026

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I love the videos they send while I was waiting bravo for doing that Alicia was very kind and explained everything, loved that thry washed my vehicle More

by Ren23two
Recommend Dealer
Yes

Other Employees Tagged: Alicia Love

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Mar 11, 2026

Russ Darrow Honda responded

It’s great to hear the service videos made your wait more convenient. Alicia will be thrilled that her clear explanations stood out, and we’re glad the vehicle wash capped off your visit. Feel free to stop by anytime for your Acura. George Matthews george.matthews@russdarrow.com

March 11, 2026

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My issue was taken care of, communication was great. I really appreciated Alicia handling contact related to my warranty for payment, I didn't have to jump through any hoops as it was just handled. More

by lukedoll
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

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Mar 11, 2026

Russ Darrow Honda responded

It’s wonderful to hear Alicia sorted your warranty payment so smoothly and kept communication clear. We appreciate you trusting us with your Honda CR-V Hybrid, and we’re here if you need anything else. George Matthews george.matthews@russdarrow.com

March 02, 2026

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The Mechani s were quick, reliable, and well trained in their specialty. No complaints here. More

by JENNIFERLLANES125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Mar 02, 2026

Russ Darrow Honda responded

It’s great to hear our mechanics handled your Honda CR-V with both speed and expertise. Your praise for their reliability and training encourages us to keep delivering the same level of quality. Thank you for sharing your experience. George Matthews george.matthews@russdarrow.com

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