Alicia Cejas
Alicia Cejas at Regal Lakeland

Alicia Cejas

Pre-Owned Specialist

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Alicia Cejas

September 01, 2025

Dealership Rating
Employee Rating

Bought at Regal before and it was always open & revealing. They would openly point out dings or problems so we could make a good decision. I do realize they are not obligated to do that. So, I real More

by dday17
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justus Hayes

Sep 08, 2025

Regal Lakeland responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about your recent experience and that it didn’t meet the expectations set by your past visits to Regal. We’ve always strived to be upfront and transparent with our customers, so it’s disappointing to hear we may have fallen short this time. Your feedback is important to us, and we’ll be reviewing this situation with our team to see where we can improve in communication and consistency. Thank you, Sean Bryant - General Sales Manager – 863-333-0536.

August 31, 2025

Dealership Rating
Employee Rating

It was an ok experience however I did not like paperless financing. No one explained the documents I electronically signed and also the amount that was financed wasn’t broke down. I had to call back and a More

by danthornt
Recommend Dealer
Yes
Sep 08, 2025

Regal Lakeland responded

Thank you for your feedback, we really appreciate you taking the time to share your experience. We're glad to hear that our team was pleasant and that you'd consider coming back in the future. That means a lot to us. However, we’re sorry to hear that the financing process wasn’t as clear as it should have been. We understand how important it is to fully understand what you're signing, especially with paperless documents, and we’ll be addressing this with our team to ensure better communication moving forward.

August 31, 2025

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Employee Rating

Nate is very helpful kind real when it comes to his word! It was a pleasure working with him! I would definitely recommend other people’s business because to his attitude and services toward his costumers More

by roycejohnson822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Royal

Sep 08, 2025

Regal Lakeland responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

April 19, 2025

Dealership Rating
Employee Rating

We experienced food service and sales. Knowledgeable, and friendly. We like the car we purchased. More

by PARKERE7175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Maynard, Amy Wilson

May 01, 2025

Regal Lakeland responded

Thank you!

February 27, 2025

Dealership Rating
Employee Rating

Everyone did a Great job ! Some day I’ll come in to buy a GMC truck. More

by hunturkey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Regal Lakeland responded

Thank you! Can't wait to see you again.

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