Ali Hatam | Page 4

The process was fast and transparent. The price on the website was the total price plus tax, tags, and title. No hidden fees/costs, and no confusing array of different incentives leading to different pric website was the total price plus tax, tags, and title. No hidden fees/costs, and no confusing array of different incentives leading to different price points. Ali let me drive the two cars I was interested in, pointed out the major and minor differences and then gave me time to think. More

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Responsive customer service, no high pressure sales. Explained options well. Gave me plenty of time for test drive. Very competitive pricing. Fair trade-in appraisal. Explained options well. Gave me plenty of time for test drive. Very competitive pricing. Fair trade-in appraisal. More

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We had really good experience buying our car here. The sales person(Ali) who helped us is very friendly and knowledgeable. We would highly recommend this place! sales person(Ali) who helped us is very friendly and knowledgeable. We would highly recommend this place! More

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First time visit Ali Hatam was great and walked me through the process from paperwork, to the My Mazda app and the new car features. I would recommend this dealership Ali Hatam was great and walked me through the process from paperwork, to the My Mazda app and the new car features. I would recommend this dealership to friends and family. More

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Excellent Service Ourisman Mazda sold us our CX-5. We loved working with Ali Hatam and Paul Corzine and found them responsive, helpful, and informative. We are thorough Ourisman Mazda sold us our CX-5. We loved working with Ali Hatam and Paul Corzine and found them responsive, helpful, and informative. We are thoroughly enjoying our car (day 3!) More

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Excellent experience buying a new CX5 Ali is an outstanding customer focused sales person. He was extremely knowledgeable about the cars and provided answers to every question. Victor in t Ali is an outstanding customer focused sales person. He was extremely knowledgeable about the cars and provided answers to every question. Victor in the finance group also did an excellent job. More

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Great Experience Talked with Alonso over the internet and he was able to give me an upfront out the door price on the car I was looking at which I cannot begin to desc Talked with Alonso over the internet and he was able to give me an upfront out the door price on the car I was looking at which I cannot begin to describe how helpful that was. I was looking at least 10 other dealers who just refused to give me a final price on the car I was looking at with taxes and fees included which is about as frustrating as things get because you end up finding out the car is thousands of dollars more expensive but Alonso was very respectful and straight forward. This on top of the fact that the car was offered at a great price made this dealership a no brainer choice. Ali was also awesome to talk to when I went for a test drive and everything. More

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New car I was looking for the new car. Ali helped me to get the right car. He also helped to get the right value of old car. Over all satisfied. I was looking for the new car. Ali helped me to get the right car. He also helped to get the right value of old car. Over all satisfied. More

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Leased a Mazda 3 Just leased my 1st car yesterday! I am 23 years old and was able to lease the car on my own, for what I assume to be a fair price. Ali was very nice Just leased my 1st car yesterday! I am 23 years old and was able to lease the car on my own, for what I assume to be a fair price. Ali was very nice and very knowledgeable and so was Aaron. I am VERY happy with the car, its beautiful, and a smooth ride. More

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Excellent price and customer service Ourisman Rockville gave us an excellent price via the internet. Alonso Avila made an offer that other dealers could not match. Our sales representativ Ourisman Rockville gave us an excellent price via the internet. Alonso Avila made an offer that other dealers could not match. Our sales representative, Ali Hatam, was first-rate. We never had the feeling that we were being pressured or that we didn't clearly understand what was taking place during the entire process of buying and taking ownership of the car. There were no surprises.. Mr. Hatam is pleasant to work with, pays attention to the details, wants the customer to have a good experience, and knows the cars. We've never worked with anyone better. A follow-up visit just confirmed our good impression. When the purchase was complete, we appreciated the short exit talk with Robin Heintzelman to ensure that we were completely satisfied. Mr. Hatam took time to give us a very clear and organized overview of the car's systems and controls before we drove away in our new car. We were very satisfied and would recommend the dealership and the specific people we worked with. More

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