Ali Brown
Ali Brown at Mastrovito Hyundai

Ali Brown | Page 21

Service Customer Care Coordinator

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
5.0
257 Reviews

Dealership Experience

5 yrs

Industry Experience

11 yrs, 11 mos

Languages Spoken

English English

5.0

257 Reviews

Write a Review

257 Reviews of Ali Brown

May 02, 2023

Dealership Rating
Employee Rating

Amazing people to work with this is the third Hyundai I have purchased from Mastrovito Hyundai and I take my vehicle there for servicing whenever it needs it and always everyone is polite and professional More

by Kristie59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Scavo, Frank Mastrovito, Kristian Smith, Gina Mastrovito-Smith , Dominic Altamura, Shawn Zawatski, Sam

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you received polite and professional service. We appreciate your business and support and hope to see you again in the future. Thank you for the recommendation! #makeyourmovetomastrovito

May 02, 2023

Dealership Rating
Employee Rating

The customer service is always top notch and they have amazing prices on their services More

by hartstephen67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you received top-notch customer service. That is our goal!! We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

May 02, 2023

Dealership Rating
Employee Rating

Luke was extremely polite, helpful and accommodating. Mastrovito Hyundai is a clean and great dealership also. More

by Paul Callari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell , Grant Laufer

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you received polite, helpful, and accommodating service. We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

April 20, 2023

Dealership Rating
Employee Rating

Great staff and great business. Friendly, always welcoming and accommodating. They just make it easy. More

by james.p.fitzgerald86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an easy experience. We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

April 19, 2023

Dealership Rating
Employee Rating

Awesome place, always feel like family! Recommend to anyone who needs a shop or a new car More

by smitty0031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an awesome experience at Mastrovito Hyundai. Thank you for the recommendation! We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

April 19, 2023

Dealership Rating
Employee Rating

Customer Service in Service Department was great however was charged $500 to correct a problem (recalibrated front end sensor) and the next day same problem occurred. Brought it back in and they said it was More

by MFULMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

Apr 19, 2023

Mastrovito Hyundai responded

Hello! Thanks for speaking with me. Please let me know if you did not receive the submission email. I hope that we have helped a bit with this process. Thanks again, Gina

April 17, 2023

Dealership Rating
Employee Rating

Excellent service all around. Braelynn was very attentive and fully explained what service was needed and pricing. She contacted my extended warranty company and got that taken ca More

by BEDWA3960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an awesome experience at Mastrovito Hyundai. We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

April 17, 2023

Dealership Rating
Employee Rating

Car is 5 months old, windshield wipers have been bad since start. Won't replace. More

by Jrplee566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 10, 2023

Mastrovito Hyundai responded

Hello! Hopefully your visit met your needs. Please consider amending the review, if you choose, as discussed! Thank you again, GIna

April 13, 2023

Dealership Rating
Employee Rating

I love this dealership everyone is always so nice and so helpful they really do care about the customers More

by TB82088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an awesome experience at Mastrovito Hyundai. We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

April 13, 2023

Dealership Rating
Employee Rating

I love this dealership everyone is always so nice and so helpful they really do care about the customers More

by TB82088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an awesome experience at Mastrovito Hyundai. We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

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