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Alfonso Scurry
Alfonso Scurry at Universal Nissan
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Alfonso Scurry

Special Finance

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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3.9
31 Reviews
3.9

31 Reviews

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31 Reviews of Alfonso Scurry

June 06, 2024

Dealership Rating
Employee Rating

Keith was great as were Jake and Germo. I would buy again from this dealer. My only small criticism is the finance dept. did not explain how they were handling my KY sales taxes I paid th More

by GLUFMINK2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Priestley, Jake Mcneely , Germo was great

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Jun 06, 2024

Universal Nissan responded

Thank you for taking the time to provide our team at Universal Nissan with a five-star review! Congratulations on the purchase, We appreciate your business! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

June 03, 2024

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Employee Rating

I now have four credit inquiries , I have excellent and have a high interest rate, More

by armyrub
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan Crespo, Ruben Matos , Felix Matos, Matt

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Jun 04, 2024

Universal Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gina Nava Reputation Manager gnava@universalnissan.com

April 27, 2024

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Employee Rating

Try to have you pay more for the vehicle which was a different price online and inside the vehicle was a tad cheaper than what I paid for not even close Will not go back or tell my friends buy from th More

by MIGS76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Felix Matos

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Apr 29, 2024

Universal Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gina Nava Reputation Manager gnava@universalnissan.com

December 02, 2023

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Employee Rating

Professional and articulate Patient and courteous. Would recommend to others. Great expectations toward customer service More

by Godschild77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos

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Dec 03, 2023

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 06, 2023

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Employee Rating

We were so pleased with how smooth the transactions went, we will come back for more business. More

by hafidasamadi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexandre Guarino , Felix Matos

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Oct 06, 2023

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

June 29, 2023

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Employee Rating

Super helpful, considerate, patient understanding, professional, a great team to work with, third lease with this dealership, 10 years a customer with universal, very happy and will continue to work w More

by EMAIL4AL13
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Javon Ferguson, John Smith , Felix Matos

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Jun 30, 2023

Universal Nissan responded

Thank you for taking the time to provide our team at Universal Nissan with a five-star review! Congratulations on the purchase, We appreciate your business! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 16, 2023

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Employee Rating

Sarfaraz Ahmed was awesome, he helped us pick our car, there was no pressure at all he was very cooperative and knowledgeable, Thankyou for your help Mr ahmed More

by nidia2273
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deya Oumallal, Sarfaraz Ahmed, Juan Crespo , Jonathan Arocho

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May 17, 2023

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

March 30, 2023

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Employee Rating

I want Universal Nissan to know that i am so happy and proud to say that you guys have amazing deals and i have the best Nissan because of your Amazing Staff Member, Mr Sarfaraz Ahmed! He is very knowle More

by 2fyn2dfyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Juan Crespo, Jorge Macias

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Mar 31, 2023

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you!! We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

March 04, 2023

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Employee Rating

Atención excelente, dedicación, amabilidad, respeto y gran poder de convencimiento! Son extraordinaros! Me encanta Nissan! More

by AHOZAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Mora , Rolando Garza

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Mar 05, 2023

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. It's great to hear that we were able to assist you and that you had such a positive experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

March 16, 2022

Dealership Rating
Employee Rating

Sales staff are professional, respectful, and helpful. This is our second car purchased here. We love our new car More

by TERESAWENDO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Collin Petgrave, Alex Vazquez

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Mar 18, 2022

Universal Nissan responded

Teresa, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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