Alfonso Moreno Gallegos

Claremont Toyota responded

Becca, We appreciate you returning to see us, but we're disappointed to see you didn't receive the same quality service that you received the first time. We'd like to learn more about your recent visit and see if we can still help you get into another vehicle. Please contact us at your convenience. We hope to hear from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that our team made such a positive impression. It's great to know that their professionalism and courtesy enhanced your experience. We appreciate your recognition of Jonathan, Fabrizio, Alfonso, and Ali—will definitely share your kind words with them! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for sharing your experience, Luci! We're thrilled to hear that Claremont Toyota helped you find your dream family car and an extra one too. Enjoy the new rides and happy driving! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Selena, Your time is valuable and it must not take this long to retrieve your vehicle. We appreciate you sharing this and we'll be reviewing our processes so we can accommodate our guests in a more timely manner. We hope your vehicle is treating you well and we look forward to providing you with the 5-star service that you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500