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Alfonso Hernandez
Alfonso Hernandez at Sierra Chevrolet of Monrovia
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Alfonso Hernandez

Sales Consultant

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.7
55 Reviews
4.7

55 Reviews

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55 Reviews of Alfonso Hernandez

December 16, 2024

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Employee Rating

Sold me a used car with a broken windshield and didn't fix it. Lied about extras not included in the sticker price. Don't buy a car from this dealership. I've never had such bad customer service in my lif More

by unhappycust
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Will Cruz

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Dec 18, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your concerns about the used car with the broken windshield and the issues regarding the sticker price. We appreciate your feedback and would like to discuss this matter further to ensure we address your concerns. Please reach out to us directly at Sierra Chevrolet so we can work towards a resolution. Your satisfaction is important to us. Sincerely, The Sierra Chevrolet Team

December 11, 2024

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Employee Rating

Excellent customer service. I will definitely will buy call from this dealer again.. Specially, the Service from Alfonso.. More

by jmslieu
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 12, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Sierra Chevrolet and that Alfonso provided you with outstanding service. We appreciate your kind words and look forward to assisting you with your next vehicle purchase. See you again soon! Sincerely, The Sierra Chevrolet Team

December 01, 2024

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Alfonso was super helpful and very knowledgeable on what could work for us . Super friendly and willing to work with is . Best car financing experience ever !! More

by G.MIRIAM18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nikhil

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Dec 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear that Alfonso provided you with such helpful and friendly service during your car financing experience at Sierra Chevrolet. Your satisfaction is our priority, and we appreciate you sharing this with others. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

November 18, 2024

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We've had good experience with Sierra Chevrolet since 2017. This time, Alfonzo Hernandez provided friendly, knowledgeable sales service. We told him the model (Equinox EV), features (FWD), and color (lig More

by leschoi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nikhil Ahuja (5 stars)

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Nov 20, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experiences with Sierra Chevrolet since 2017. Alfonzo and Nikhil are dedicated to providing exceptional service, and it’s great to know they helped you find the perfect light gray Equinox EV. We hope you enjoy every mile in your new vehicle, and we look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 18, 2024

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Reliable, convenient, knowledgeable helpful representatives, customer service is excellent, quality, very nice facility and would recommend this place to people I know looking to purchase a veh More

by DGIPSON676
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno, Douglas Sievertson, Andy Wiesman, Andrew Lisk, Brian Hernandez

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Oct 22, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your kind words about our reliable service and knowledgeable representatives at Sierra Chevrolet. It's great to hear that you found our facility inviting and our customer service excellent. We look forward to welcoming you and your friends when they’re ready to purchase a vehicle! Sincerely, The Sierra Chevrolet Team

October 15, 2024

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Thank you Alfonso and the management team of Sierra Chevrolet of Monrovia for helping to get us the exact car we were looking for and meeting all of our terms. Great experience in the purchasing office More

by alimichaelparikh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Sierra Chevrolet and that Alfonso and our management team helped you find the exact car you were looking for. It's wonderful to know that we could make the process smooth, especially for your family with a toddler. We look forward to seeing you again for any future needs! Sincerely, The Sierra Chevrolet Team

September 30, 2024

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Great experience all of the sales team was so positive and helpful I appreciate there efforts to putting me in a new vehicle I will not hesitate to recommend Sierra Chevrolet More

by rogergcc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 02, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our sales team at Sierra Chevrolet. Your recommendation means a lot to us, and we appreciate your kind words. If you ever need assistance in the future, feel free to reach out. Enjoy your new vehicle! Sincerely, The Sierra Chevrolet Team

September 24, 2024

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Employee Rating

Muy buen servicio Los muchachos muy amables Y me ayudaron en todo muchas gracias una bonita experiencia More

by gerardoochoaborja60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 25, 2024

Sierra Chevrolet of Monrovia responded

¡Gracias por tu reseña! Nos alegra saber que tuviste una bonita experiencia con nosotros en Sierra Chevrolet. Apreciamos tus palabras sobre nuestro equipo y estaremos encantados de ayudarte nuevamente en el futuro. ¡Esperamos verte pronto! Sincerely, The Sierra Chevrolet Team

September 17, 2024

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They were very nice and helpful. Super accommodating . I am very satisfied with my purchase. More

by GOCARANZANAILS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Cruz , Christopher Parra

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Sep 19, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at Sierra Chevrolet. It's great to know that you found our team helpful and accommodating. We appreciate your satisfaction with your purchase, and we look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 09, 2024

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I was looking for a pick up truck and my research led me to two dealers but as I'm familiar with Chevrolet of Monrovia I decided to go there , great service . More

by marco.solis.a28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Cruz

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Sep 11, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience, Marco! We appreciate your choice of Sierra Chevrolet for your pickup truck search and are thrilled to hear you received great service. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

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