Alfonso Garcia
Alfonso Garcia at Nissan of Torrance
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Alfonso Garcia

Parts Counterman

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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9 Reviews
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9 Reviews

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9 Reviews of Alfonso Garcia

September 02, 2024

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Employee Rating

Awesome sales staff with great skills and knowledge of Nissan vehicles. I am very grateful for the services they provided me. Excellent customer service and care! More

by LLOBO78
Recommend Dealer
Yes

Other Employees Tagged: Edward Madrigal, Jimmy Vasquez , Reggie Thomas

Sep 06, 2024

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 07, 2024

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Employee Rating

I took it because I had a little problem but they got it fixed and I got my car on time. Thank you so much. More

by SHENNYORDENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Nissan of Torrance responded

Hello Shenny, we are so pleased you enjoyed your visit to Nissan of Torrance! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 10, 2023

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Employee Rating

Over charges for parts that cost $50 dollars. They want $1400 to do the job then lowered it to 1000. Very arrogant even though they are ripping people off. You need to investigate this dealer bec More

by ANGEIAMOORE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2023

Nissan of Torrance responded

Hi Angeiamoore1, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager David Campos would really like to speak with you more regarding this matter. Please reach out to us at (310) 536-4000 x2225. We look forward to hearing from you. Sincerely, Nissan of Torrance

January 18, 2023

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Employee Rating

Friendly and efficient service . It is obvious the people working there take pride in their job and care about the customers! More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, David Campos, Edward Madrigal, Kathy Lira, Richard Burns , Paloma Buenrostro, Yvonne Castillo, Esteban Montorro, Eddie Rosas, Not sure what the cashiers name was - but she was awesome!

February 05, 2022

Dealership Rating
Employee Rating

Manny Villegas is the guy to go to if you need an advisor. Been dealing with him for the past 3 years and he's been an excellent advisor. More

by Cnhauto4435
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas

Mar 03, 2022

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Thank you again for leaving us this response! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 11, 2021

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Employee Rating

They are friendly ,their service is wonderful,on time,quality,doing car wash before turn over to the costumer.the part is genuine and durable. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, David Campos, Alex Camacho, Edward Madrigal, Victor Garcia , Jordan Blas, Claudio Gutierrez, Manny Villegas, Albert Vu

Sep 14, 2021

Nissan of Torrance responded

Hello Lynn, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 15, 2021

Dealership Rating
Employee Rating

Chris was a great guy, and was very helpful. The mechanics on the other hand was a different story. Picked my car up, and I broke down in the middle of the 405 freeway (3.5 miles away). Got a tow, a More

by BHENDLEY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Figueredo, David Campos, Alex Camacho, Victor Garcia , Jordan Blas, Claudio Gutierrez, Manny Villegas, Albert Vu, Mia Young

Mar 30, 2021

Nissan of Torrance responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. In regards to your concern and the Technician not being able to duplicate the concern has nothing to do with thinking or assuming you're a liar. You are our Customer and our top priority. Although it is disappointing to hear that we were unable to duplicate your concern as it may not be a reoccurring issue, I can guarantee that we do have your best interest at heart. Our job is to assist and provide top quality service and falling short of that is unacceptable. If you are still experiencing issues we would like to help. If you are willing to give us that opportunity please email me at ereyes@ntnissan.com We will do our best to resolve this with you. As for the concerns with masks, it is mandatory that our employees wear a mask. We will make sure that we remind everyone about this as we understand the severity of this Pandemic. Thank you for your feedback and look forward to being of further assistance. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2021

Dealership Rating
Employee Rating

This dealership is the best. The employees are the friendliest most concerned, about your Nissan car. Don't go anywhere else if you own a Nissan. More

by PAULINEPORTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Enriquez , Manny Villegas

Mar 09, 2021

Nissan of Torrance responded

Hi Pauline, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 17, 2021

Dealership Rating
Employee Rating

Nice people, friendly, trustworthy .....helpful..good looking.. clean place. Beautiful.. pretty.. kind, clean bathroom,clean service area, free car wash.. free water,free sanitizer..the best More

by EPALAGANAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2021

Nissan of Torrance responded

Hello, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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