Alexandre Guarino
Alexandre Guarino at Universal Nissan
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Alexandre Guarino

Sales Consultant

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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3.9
14 Reviews
3.9

14 Reviews

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14 Reviews of Alexandre Guarino

November 13, 2024

Dealership Rating
Employee Rating

Gracias muy buena atención excelente un abrazo el señor que nos atendió es muy amable muy atento More

by Crismary_ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 28, 2024

Dealership Rating
Employee Rating

This is 3rd purchase since about 2015. Dealer was rude when no sale for him. Others picked up his slack and I did purchase. More

by TERI.BRADY99
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliab Sterling , Al someone...maybe Martinez?

Sep 29, 2024

Universal Nissan responded

Teri, It's great to hear that we were able to help you out. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 16, 2024

Dealership Rating
Employee Rating

Salesman was excellent Manager came over help us with Financial details. Enjoyed respect they both showed.Will advised them to my friends. More

by FLJ24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Luis Garcia, Richard Harris, Javon Ferguson , Manager doesn't see his. Name bot Ahmed know his name.

Aug 18, 2024

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 15, 2024

Dealership Rating
Employee Rating

Thank you for the help that I got from your staff specially Alex he was the best. More

by salamae737
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2024

Universal Nissan responded

It's great to hear that Alex provided you with such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 30, 2024

Dealership Rating
Employee Rating

Estou muito feliz com minha compra! O atendimento do Alex foi maravilhoso e ainda vou comprar meu Nissan Rogue com ele! More

by BRUNO OLIVERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos

Jul 30, 2024

Universal Nissan responded

Gracias por elegir Universal Nissan, sus comentarios y calificaciones significan mucho para nosotros. ¡Nos alegra haber podido ayudar y esperamos verte de nuevo! Verdaderamente el mejor lugar para comprar Gina Nava Gerente de Reputación gnava@universalnissan.com

October 31, 2023

Dealership Rating
Employee Rating

Alex sold me a Black used Silverado LT. They lie to me about the guarantee when I ask him if it was possible to get and extended guarantee for a used car with over 100,000 miles. He never o More

by Anibal Alamo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 31, 2023

Universal Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava@universalnissan.com

October 14, 2023

Dealership Rating
Employee Rating

Alex was very professional and never pressured us and answered any questions we had .2nd Nissan we had purchased from Universal Nissan More

by GOPOSTAL1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2023

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 06, 2023

Dealership Rating
Employee Rating

We were so pleased with how smooth the transactions went, we will come back for more business. More

by hafidasamadi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Scurry , Felix Matos

Oct 06, 2023

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 09, 2023

Dealership Rating
Employee Rating

Malísima atención,mala gerencia y mal vendedor, en especial en vendedor Alex Guarino, no responde los mensajes después de enviarle toda la información personal como vin, licencia etc. Terrible experie More

by Ml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 10, 2023

Universal Nissan responded

Gracias por enviar sus comentarios, y nos disculpamos por no brindarle una experiencia de servicio excepcional. Nunca nos ha gustado ver que nuestro servicio no cumplió con los estándares que los clientes esperan, pero reseñas como esta nos ayudan a mejorar. Si no le importa comunicarse con nosotros para que podamos hablar directamente, nos encantaría abordar sus inquietudes en detalle. Gina Nava Gerente de Reputación gnava@universalnissan.com

Jan 11, 2023

Ml responded

Su vendedor, me solicito informacion personal como la foto de mi licencia , vin, etc. Se las envie a su numero celular. Luego no me respondio mas las llamadas, me dio un precio por una Armada 2023, iba a entregar la mia 2018 y no contesta los mensajes y llamadas. Ya estoy tramitando con otro dealer para comprar la Armada, pero lo reporte a el, para que ustedes sepan que con un vendedor asi, estan perdiendo dinero y buena reputacion.

October 10, 2022

Dealership Rating
Employee Rating

Dealership no problem, very satisfactory, my only concern is all about its APR (loan interest rate) which I discovered higher than the regulated rate, can I request for further review on my account, to make More

by Abraham2357
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2022

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Please reach out to us directly if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

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