Alexandra S.
Alexandra S. at Vision Hyundai Henrietta Rochester
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Alexandra S.

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.6
72 Reviews
4.6

72 Reviews

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72 Reviews of Alexandra S.

January 25, 2025

Dealership Rating
Employee Rating

Vision Hyundai Henrietta Service Department is under construction, but very friendly and helpful despite having to deal with construction. We appreciate this a lot! More

by DirSigSpec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 28, 2024

Dealership Rating
Employee Rating

Great and friendly service, clean, waiting area, great experience Would recommend this dealership service department to everybody I know happy holidays More

by Pfico2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 21, 2024

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Employee Rating

Stopped in for an oil change anftwr having difficulty scheduling on-line and they squeezed me. Very friendly staff. More

by Ldicesare23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 24, 2024

Dealership Rating
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I like that they work with me and explain everything they did on the car plus they was done really fast More

by LadyWolf11
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

The service was very nice and timely. Will come back again. Good good car serivce . More

by LORENEB066
Service Price Transparency
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Recommend Dealer
Yes

November 06, 2024

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Employee Rating

True to the Vision dealership values. Excellent service. They quoted me 45 minutes and had me out the door in 44. Everything was clear and easy! 5 star people, 5 star service departm More

by chefmike200
Service Price Transparency
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Recommend Dealer
Yes

November 05, 2024

Dealership Rating
Employee Rating

Evan is a fantastic salesman and a true asset to Vision Henrietta. He went above and beyond to make Linda and I satisfied that we got a very fair deal. More

by gtreviso.treviso
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

November 03, 2024

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Employee Rating

Transparent and fast service, would recommend. Very professional and friendly staff, kept me informed about my car’s condition. More

by jacobwang007
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 19, 2024

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Employee Rating

Great service had to wait 1 hr for oil change but they were busy ….. great service More

by wrochrat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

October 19, 2024

Dealership Rating
Employee Rating

Matthew Melino was amazing. He is efficient and knowledgeable. He is a young talented man with a good head on his shoulders. My visit was exceptional and the rest of the team More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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