

Alexandra S.
Service Advisor
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
77 Reviews
Write a Review77 Reviews of Alexandra S.
March 10, 2025
I couldn’t be happier with the service here. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. I will continue to be part of Hyundai for a very long time. More
Other Employees Tagged: Joe F., Greg M., Mike J., Matt Chevier, Quoc H., Matthew M., Tylor Barnhart , Shelly Allen, Zach Davern, Brandon
March 07, 2025
NEVER BRING YOUR CAR HERE FOR SERVICE. I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta loc I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta location for service. The first time I brought it in for an oil change, THEY RIPPED MY LEATHER SEAT! It took me nearly a week to get in touch with an actual person since their phone number just rings and goes to voicemail 100% of the time. Once I finally got a callback all they could do is deny it. Well, since I purchased the oil change package with the car, I brought it back again for another oil change, and this time THEY CRACKED AND BENT THE TRIM PANEL ON THE BOTTOM OF THE DRIVER SIDE DOOR. At this point I still can’t get in touch with a human and all I get is voicemail. Do yourself a favor. Do not buy a car from them and definitely do not have one service here! More
Other Employees Tagged: Joe F., Greg M., Matt Chevier, Matthew M., Tylor Barnhart , Shelly Allen, Zach Davern
February 26, 2025
Quick response. Service on time. Service as needed. Resolve issues as required. Nice facility for customers to drive home as needed. Service on time. Service as needed. Resolve issues as required. Nice facility for customers to drive home as needed. More
Other Employees Tagged: Matt Chevier, Matthew M., Tylor Barnhart
February 10, 2025
Good place great service mechanic was thorough quick service good parking service writter was good service good parking service writter was good More
Other Employees Tagged: Matt Chevier, Matthew M., Tylor Barnhart
February 06, 2025
Great service very quick and professional. was in and out as scheduled.thank you great job was in and out as scheduled.thank you great job More
Other Employees Tagged: Matt Chevier, Matthew M., Tylor Barnhart
January 25, 2025
Vision Hyundai Henrietta Service Department is under construction, but very friendly and helpful despite having to deal with construction. We appreciate this a lot! construction, but very friendly and helpful despite having to deal with construction. We appreciate this a lot! More
December 28, 2024
Great and friendly service, clean, waiting area, great experience Would recommend this dealership service department to everybody I know happy holidays experience Would recommend this dealership service department to everybody I know happy holidays More
Other Employees Tagged: Angela R., Matt Chevier, Matthew M., Tylor Barnhart , Josh Matz
November 24, 2024
I like that they work with me and explain everything they did on the car plus they was done really fast did on the car plus they was done really fast More
Other Employees Tagged: Matt Chevier, Matthew M., Tylor Barnhart


