Alexandra S.
Warranty Admin
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
Languages Spoken
English
122 Reviews
Write a Review122 Reviews of Alexandra S.
January 30, 2026
Matt was great with communication. Repair was done and car was ready as promised. I had Matt check my tires. They were replaced with all wheel alignment. A coupon was the only thing m Repair was done and car was ready as promised. I had Matt check my tires. They were replaced with all wheel alignment. A coupon was the only thing missing to make the experience go from good to great! More
Other Employees Tagged: Matt Chevier, Matthew Melino
January 29, 2026
Everyone was easy to work with when I needed to get the recalls done. I was able to get a loaner which made it convenient. recalls done. I was able to get a loaner which made it convenient. More
Other Employees Tagged: Matt Chevier, Matthew Melino
January 22, 2026
People were great to deal with. If I had any questions they answered them very attentive If I had any questions they answered them very attentive More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Matt Chevier, Quoc H., Matthew Melino, Yadiel Martinez , Evan
December 17, 2025
Matt was great. . Friendly, Professional. I loved the pictures taken of the parts showing wear. I did some research about the turbo intermittently not working. Found . Friendly, Professional. I loved the pictures taken of the parts showing wear. I did some research about the turbo intermittently not working. Found there could be a problem with the Waste Gate or Turbo Sensor..no need to replace the turbo. We are monitoring the oil consumption as well with your help to remind us to check it. It’s nice to have a dealer working for us . Thank you, More
Other Employees Tagged: Matt Chevier, Matthew Melino
December 09, 2025
I am pleased with the courtesy and prompt service dealer provided. Thank you and happy holidays. provided. Thank you and happy holidays. More
Other Employees Tagged: Joe Foster
December 04, 2025
Not happy with what happened when I was picking up the loaner. The loaner was covered in snow ! The whole vehicle, couldn't see out any of the windows! Covered the windows which were also frozen. Then aft loaner. The loaner was covered in snow ! The whole vehicle, couldn't see out any of the windows! Covered the windows which were also frozen. Then after I cleaned it off started driving it home ,the first light was red so I stopped, the Sorento I thought had died. I was in a panic 2 blocks from the dealership, I took a chance and pushed on the gas pedal and it started. Turning it in I then find out its made to do that. Would have been nice for someone to tell me about it. Fixed my truck looks great ! Thank you More
Other Employees Tagged: Matt Chevier, Matthew Melino
November 28, 2025
Great service, quick turn around time,, nice new shop talked to Viktoria, great saleslady, thank you talked to Viktoria, great saleslady, thank you More
Other Employees Tagged: Matt Chevier, Matthew Melino
November 19, 2025
Paperwork said tire pressure reset they were not three at 31 one add 32 PSI the error does not create trust 31 one add 32 PSI the error does not create trust More
Other Employees Tagged: Matt Chevier, Matthew Melino
November 18, 2025
Matt did exactly what he said he would do which was great because the first time I tried to get this resolved (3 years ago) I got the runaround. Great job Matt! because the first time I tried to get this resolved (3 years ago) I got the runaround. Great job Matt! More
Other Employees Tagged: Matt Chevier, Matthew Melino
November 15, 2025
The staff was welcoming and kept me updated. I especially appreciated the video that showed me exactly what they found and the suggestions they had. It was great to send that to show my (retire I especially appreciated the video that showed me exactly what they found and the suggestions they had. It was great to send that to show my (retired mechanic) husband. More
Other Employees Tagged: Matt Chevier, Matthew Melino

