Alexandra S.
Alexandra S. at Vision Hyundai Henrietta Rochester
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Alexandra S.

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.6
66 Reviews
4.6

66 Reviews

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66 Reviews of Alexandra S.

November 05, 2024

Dealership Rating
Employee Rating

Evan is a fantastic salesman and a true asset to Vision Henrietta. He went above and beyond to make Linda and I satisfied that we got a very fair deal. More

by gtreviso.treviso
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

November 03, 2024

Dealership Rating
Employee Rating

Transparent and fast service, would recommend. Very professional and friendly staff, kept me informed about my car’s condition. More

by jacobwang007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 19, 2024

Dealership Rating
Employee Rating

Great service had to wait 1 hr for oil change but they were busy ….. great service More

by wrochrat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

October 19, 2024

Dealership Rating
Employee Rating

Matthew Melino was amazing. He is efficient and knowledgeable. He is a young talented man with a good head on his shoulders. My visit was exceptional and the rest of the team More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 18, 2024

Dealership Rating
Employee Rating

I am now driving my third car purchased from Vision Hyundai Henrietta. They have all been wonderful vehicles. The service department at Vision is exceptional. They do good work, and don’t try to sell m More

by JFISHER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 28, 2024

Dealership Rating
Employee Rating

Brought car in because it was sputtering and going into neutral all by itself. Person that called me said it was because the oil was low. I had been there not long ago for an oil change and brake pads an More

by CARRIESILVA1236
Service Time
Service Communication
Recommend Dealer
No

September 07, 2024

Dealership Rating
Employee Rating

This dealership has great customer service and they are very helpful in keeping my car in top shape More

by pahuragary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

Sep 12, 2024

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 31, 2024

Dealership Rating
Employee Rating

Very kind, professional and competent. Very happy with this place. They treat me with such kindness. More

by christinacarducci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe F., Greg M., Mike J., Matt Chevier, Quoc H., Matthew M., Zach Davern, Tylor Barnhart , Jeff Hocking, Julie, Brandon and the kind Christian guy

August 31, 2024

Dealership Rating
Employee Rating

Only way to get an update on vehicle is to go in, they don't return phone calls, and 2 weeks later u have to take it somewhere else to get fixed More

by JLHUNTER0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 28, 2024

Dealership Rating
Employee Rating

Best service experience! Nice and humble customer service and server ! Very caring and responsive and respectful! Great job More

by GODLOVESGIDEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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