Hello my name is Alexander Matallana. I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acura's greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. My main goal is to differentiate myself from other Sales Consultants by treating my clients fairly and providing a custom experience tailored to their wants and needs.
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
8 yrs, 9 mos
Specialties & Trainings
Training and development
2X Platinum Council of Sales Excellence
2016 #1 Performing Sales Consultant
View more specialties & trainings68 Reviews
Write a Review68 Reviews of Alexander Matallana
June 27, 2024
Promotion from within! Excellent!! Much better working relationship with sales after-the-Sale services and the service department! Very noticeable to a long time customer l Excellent!! Much better working relationship with sales after-the-Sale services and the service department! Very noticeable to a long time customer like myself! They also seemingly handled Covid and turnover well ! The core group has changed But….they seem to be continuing to add to the core group! The renovation of the service department… well that just speaks for itself!! I was carrying debt from lease to lease… They Refused to let me purchase until my lease ran out! They said it wasn’t Happening! Go buy it somewhere else!! They seemingly deal with their problems in balance! They appear to be more focused on their workers than a decade before! Why perfection in not on anyone’s table, I’m perceiving their upside definitely exceeds their downside. That’s a major reason.. not the only reason… I’M STILL THERE!! More
Other Employees Tagged: Enes MrKulic, Murat Deljanin, Peter Pazmino, Justin Hili, Hannan Zafar, Mohammad Farooq
April 03, 2023
Very good costumer service with Peter and his team . Im happy with the new car Im happy with the new car More
Other Employees Tagged: Peter Pazmino
December 31, 2022
Honest, Courteous, straight forward, no gimmicks, They make the process of purchasing a car easy and everyone is a pleasure to deal with. make the process of purchasing a car easy and everyone is a pleasure to deal with. More
Other Employees Tagged: Peter Pazmino, Justin Hili, Chris White , James
October 01, 2022
Peter & Caroline were very helpful, would definitely recommend this place for anyone looking to buy a car recommend this place for anyone looking to buy a car More
Other Employees Tagged: Peter Pazmino
July 29, 2022
Great service Wonderful at communicating and very helpful. I had never purchased a vehicle sight unseen and they were great. helpful. I had never purchased a vehicle sight unseen and they were great. More
Other Employees Tagged: Enes MrKulic, Jose Perez, Murat Deljanin, Peter Pazmino, Wilson Mateo , Hassan Azhar, Carlos Jaramillo, Kelvin Miller, Amanda Sepulveda
July 07, 2022
Thomas was an outstanding salesperson I could of not went any smooth. Truly professional worksmenship any smooth. Truly professional worksmenship More
Other Employees Tagged: Murat Deljanin , Thomas Ng
July 02, 2022
Peter was very professional and very helpful. It was a smooth transaction, very pleasurable. I only go to Paragon. It was a smooth transaction, very pleasurable. I only go to Paragon. More
Other Employees Tagged: Enes MrKulic, Jose Perez, Murat Deljanin, Peter Pazmino, Wilson Mateo, Chris White , Hassan Azhar, Carlos Jaramillo, Kelvin Miller
March 09, 2022
Thomas Ng and the entire Paragon team of professionals Exceeded my expectations. Murat & Co are my deal makers, moved me up the pillars quickly to my 3rd MDX now in the Type S ADVANCE. Outstanding servi Exceeded my expectations. Murat & Co are my deal makers, moved me up the pillars quickly to my 3rd MDX now in the Type S ADVANCE. Outstanding service. Look forward to catching with these guys after some quality seat time. More
Other Employees Tagged: Murat Deljanin , Hassan Azhar, Thomas Ng
February 15, 2022
Got my new 2022 RDX signed, sealed and delivered by Eudes Rodriguez. Thank you to Justin Hill and Alex Matalana. This is our 5th Acura, won't say where we've leased them before but now we will ONLY b Eudes Rodriguez. Thank you to Justin Hill and Alex Matalana. This is our 5th Acura, won't say where we've leased them before but now we will ONLY be dealing with Paragon Acura. And since we have Hondas too, we will only deal with Paragon. Brian Benstock has created a phenominal team. You want an Acura this is the place to go! More
Other Employees Tagged: Justin Hili , Eudes Rodriguez
February 06, 2022
Excellent service everything was great, it was easy within two to three hours to get the whole thing process we did a drive-in test I was very comfortable with the with the dealer has a really nice I c within two to three hours to get the whole thing process we did a drive-in test I was very comfortable with the with the dealer has a really nice I connected to the dealer and to the seller I was given a great price on the car and I didn’t feel like I was push to get this car I feel confident when I sign this paperwork I was out of the dealer in three hours with a brand new car , I was so happy and my husband was happy with the purchase. I love it ! I can’t thank him enough. More
Other Employees Tagged: Jose Perez, Murat Deljanin , Hassan Azhar, Carlos Jaramillo