Alexander Gregory
Alexander Gregory at San Leandro Chrysler Dodge Jeep RAM SRT

Alexander Gregory | Page 24

Service Advisor

San Leandro Chrysler Dodge Jeep RAM SRT

1444 Marina Blvd
San Leandro, CA 94577

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4.3
382 Reviews
4.3

382 Reviews

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382 Reviews of Alexander Gregory

December 10, 2023

Dealership Rating
Employee Rating

Slow Took a long time for an oil change and a rotation. I expected an appointment would have been faster. More

by davoud.qorashi
Recommend Dealer
No

Other Employees Tagged: Alexander Gregory

Dec 12, 2023

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate you taking the time to share your feedback about your recent experience at our service center. We apologize for any inconvenience caused by the extended wait time during your oil change and rotation appointment. To better understand the specific circumstances surrounding your visit and to address your concerns, we kindly ask you to contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

December 09, 2023

Dealership Rating
Employee Rating

Val and Leon and Richard and Sal and the whole team they all work very hard the team there is very professional this is the 3rd car we got from you guys I appreciate the help of very good dealership warrant More

by FEBRONIO MENDOZA JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Val Salgado, Kale Wright, Carlos Hidalgo Jr, Armando Jr Ruvalcaba Cota, Amanda Walker , Salvador Dinglasan, Richard Ferreira, Alexander Jugbe

Dec 11, 2023

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate your willingness to share your exceptional experience with Val, Leon, Richard, and Sal. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

December 09, 2023

Dealership Rating
Employee Rating

I never feel like this service station is doing anything other than the bare minimum and trying to maximize profit. This is similar to other Jeep service stations and none make me we want to get another Jee More

by miles_fan
Recommend Dealer
No

Other Employees Tagged: Alexander Gregory

Dec 12, 2023

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate your candid feedback and regret to hear about your less-than-ideal experience at our service station. Customer satisfaction is a top priority for us, and we genuinely apologize for any disappointment you've encountered. To better understand and address your concerns, we encourage you to reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

Dec 09, 2023

miles_fan responded

I wish the service experience was as good as the Jeep makes you free when driving it. More often the experience makes me wish I went with a Toyota.

December 09, 2023

Dealership Rating
Employee Rating

Easy Things were explained making it easy to understand and service was quick compared to other locations. More

by malikbyrd
Recommend Dealer
Yes

Other Employees Tagged: Alexander Gregory

December 08, 2023

Dealership Rating
Employee Rating

Very good, excellent work and helpful Excellent, they're very helpful. They solve your problems the near great. More

by Antey55
Recommend Dealer
Yes

Other Employees Tagged: Alexander Gregory

December 08, 2023

Dealership Rating
Employee Rating

Painful. Hard to get them to do a full evaluation of the water intrusion cause. So the fix is quite possibly $400 wasted on something that isn't the cause. More

by miles_fan
Recommend Dealer
No

Other Employees Tagged: Alexander Gregory

December 07, 2023

Dealership Rating
Employee Rating

Great repetitive service and always treat me like a long time friend. And work is always premium More

by jayreal510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2023

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're thrilled to discover that your experience at our dealership was genuinely outstanding!

December 06, 2023

Dealership Rating
Employee Rating

Honest and clear. Set the right expectations even as far as prices that I may expect for my next visit. More

by jaycelivinglife
Recommend Dealer
Yes

Other Employees Tagged: Alexander Gregory

Dec 07, 2023

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're genuinely delighted to learn about the exceptional experience you had at our dealership! Your decision to share your feedback with us is highly valued, and we truly appreciate it.

December 04, 2023

Dealership Rating
Employee Rating

Brought car in a week after 100k service for check engine light. Since it was such a short time since the service, they covered the labor. Appreciated that since I found it questionable to be back so soon. More

by mirod777x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for sharing your recent service experience with us. We're pleased to hear that our team promptly addressed the check engine light concern and covered the labor costs, especially given the short timeframe since your 100k service.

December 04, 2023

Dealership Rating
Employee Rating

Very knowledgeable and helpful. .. Very knowledgeable and helpful...worked with me to find the right fit for my jeep More

by gary@5xcorp.com
Recommend Dealer
Yes

Other Employees Tagged: Alexander Gregory

Dec 04, 2023

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're thrilled to hear that you found our team knowledgeable and helpful! It was our pleasure to work with you and ensure you got the perfect fit for your Jeep. If you ever need anything else or have more questions down the road, feel free to swing by. Safe travels in your Jeep adventure!

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