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Alexander Gregory
Alexander Gregory at San Leandro Chrysler Dodge Jeep RAM SRT

Alexander Gregory | Page 21

Service Advisor

San Leandro Chrysler Dodge Jeep RAM SRT

1444 Marina Blvd
San Leandro, CA 94577

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4.3
382 Reviews
4.3

382 Reviews

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382 Reviews of Alexander Gregory

February 22, 2024

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My vehicle was serviced without delay! I received respectful, professional service today and really appreciate how friendly and courteous everyone was More

by peggymaybloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Delgado

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Feb 23, 2024

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us and that your vehicle was serviced promptly. Our team always strives to provide respectful and professional service, so we are glad to hear that you felt well taken care of. We appreciate your kind words and look forward to serving you again in the future.

February 18, 2024

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Employee Rating

Service was great. My service appointment started on time and I was in and out in under an hour. Consistently the best dealer experience Thank you! More

by wlwhite201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Ferreira

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Feb 20, 2024

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your positive feedback! We are thrilled to hear that you had a great experience with us and that our service team was able to get you in and out in a timely manner. We appreciate your business and look forward to serving you again in the future.

February 17, 2024

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Got the service that I needed and helped with problems I didn't know about. Communication was excellent More

by weldteach
Recommend Dealer
Yes

Other Employees Tagged: Alexander Gregory

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February 15, 2024

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Brought in for a repair, oil change and tire repair and was sold a tire rotation I did not require or request. More

by sosinej
Recommend Dealer
No

Other Employees Tagged: Alexander Gregory

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Feb 21, 2024

San Leandro Chrysler Dodge Jeep RAM SRT responded

We apologize for the confusion and inconvenience regarding the tire rotation that was sold to you during your recent visit for repair, oil change, and tire repair. Providing transparent and accurate service to our customers is essential to us, and we regret any misunderstanding that may have occurred. To address your concerns further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

February 15, 2024

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I just brought my car in for a recall. It was fast and easy and everyone was very nice. More

by lf3senough
Recommend Dealer
Yes

Other Employees Tagged: Alexander Gregory

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Feb 16, 2024

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for taking the time to share your positive experience with us! We're glad to hear that your car's recall service was fast, easy, and that our team treated you well. We appreciate your feedback and hope to continue providing excellent service in the future.

February 15, 2024

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This man his extremely good his work performance is excellent he took his time and helped me with my problems More

by sheltonever70
Recommend Dealer
Yes

Other Employees Tagged: Alexander Gregory

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Feb 16, 2024

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your positive feedback on this individual's work performance. We appreciate hearing that he provided excellent assistance and took the time to help you with your problems.

February 09, 2024

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The staff patiently listened to my concerns regarding my vehicle. After reviewing the issue, they provided a clear explanation of the problem and the associated cost for repairs. Overall, it was a positive More

by raghas2010
Recommend Dealer
Yes

Other Employees Tagged: Alexander Gregory

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Feb 12, 2024

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for sharing your positive experience with the staff. It's great to hear that they patiently listened to your concerns and provided a clear explanation of the problem and repair costs. It's always reassuring when your concerns are effectively addressed. We appreciate your feedback!

February 06, 2024

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Everything was fine but when Alexander wasn't there it seem like everything went down hill I was waiting for a long time just to talk to someone and also waited a long time just to pick up my car when it More

by Chermalewright
Recommend Dealer
Yes

Other Employees Tagged: Alexander Gregory

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Feb 07, 2024

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for sharing your feedback with us regarding your recent experience at our dealership. We're glad to hear that your overall experience was positive, but we apologize for the inconvenience you experienced in Alexander's absence. We understand the importance of efficient service and timely assistance, and we regret that you had to wait longer than expected both to speak with someone and to retrieve your vehicle. Your time is valuable to us, and we strive to provide prompt and attentive service at all times. To address your concerns further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

February 04, 2024

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Employee Rating

All I can say is that I am happy with dealership service to the truck and me. Will use this location for future service. More

by andremirek
Recommend Dealer
Yes

Other Employees Tagged: Alexander Gregory

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Feb 05, 2024

San Leandro Chrysler Dodge Jeep RAM SRT responded

We extend our heartfelt gratitude to you for sharing your experience with us.

February 02, 2024

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Employee Rating

They did an excellent job on my RAM. Everything was explained to me very well. And they are so good on giving updates. More

by lhenvaldezramilo
Recommend Dealer
Yes

Other Employees Tagged: Alexander Gregory

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Feb 05, 2024

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're thrilled to hear that! Thank you for taking the time to keep us informed. Your feedback is highly appreciated.

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