Alexander Gregory
Alexander Gregory at San Leandro Chrysler Dodge Jeep RAM SRT

Alexander Gregory | Page 13

Service Advisor

San Leandro Chrysler Dodge Jeep RAM SRT

1444 Marina Blvd
San Leandro, CA 94577

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4.3
382 Reviews
4.3

382 Reviews

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382 Reviews of Alexander Gregory

November 27, 2024

Dealership Rating
Employee Rating

I was treated well and the experience was enjoyable and bought the vehicle I always wanted. More

by KMC012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leon Chang

November 25, 2024

Dealership Rating
Employee Rating

Good staff but for repairs a bit overpriced and currently bc of construction it is crowded More

by numanaj
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 24, 2024

Dealership Rating
Employee Rating

Very slow to complete repair. Poor communication about ever increasing delays. Not proactive about reaching out to customer. You have to contact them to find out what’s going on. More

by markXyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 23, 2024

Dealership Rating
Employee Rating

There was no sense of urgency and or care when I brought my car in for a recall and service. More

by sioneveatoli1
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Gregory Rabb

November 06, 2024

Dealership Rating
Employee Rating

Good customer service I’ll recommend for easy way you need to have appointment with them More

by MANZANAREZ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Val Salgado, Raul Bermudez Paz , Leon Chang, Miguel Escamilla

November 05, 2024

Dealership Rating
Employee Rating

Terrible service. ...had to speak to GM and he was not much better...in the end he knew I was right so he told service guy to do what I was asking....but...should not h More

by Mrgeno2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Hidalgo Jr

Nov 05, 2024

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your feedback regarding your recent visit to our service department. We take all customer interactions seriously and strive to provide a service environment that is both professional and respectful. However, we must address the manner in which you chose to express your dissatisfaction. Our commitment to a respectful workplace means that we cannot tolerate behavior that makes our staff feel uncomfortable or disrespected, such as raising one's voice and pointing at employees. After careful consideration, we kindly request that you seek service elsewhere for your future automotive needs. This decision was made to ensure a positive working environment for all our employees and to maintain the respectful atmosphere we aim to cultivate at our dealership. We appreciate your understanding in this matter.

November 04, 2024

Dealership Rating
Employee Rating

The staff was so helpful ,especially Roberto . He was really cooperative and did the best to solve my problem and cared a lot to offer me the best service and he did a terrific job to keep me happy More

by ALARBABS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Rabb , Roberto ♥️♥️

November 02, 2024

Dealership Rating
Employee Rating

Good place fast service kept me updated Did all what was asked definitely come Back More

by jfrank67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Rabb

October 26, 2024

Dealership Rating
Employee Rating

I thought the needed parts could have been sourced from any number of different places and the work finished much sooner. Also, going through the passenger cabin before giving the car to the customer woul More

by Timothycarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Rabb

October 21, 2024

Dealership Rating
Employee Rating

Professional, friendly and attentive And my vehicle was done sooner than I expected ! Happy with the service and issues are resolved More

by Halosstar
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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