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Alexa Olivo

Overview Reviews (84) Inventory (4)

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Alexa Olivo

Alexa Olivo | Page 7

Service Advisor

Northside Honda

9100 San Pedro Ave
San Antonio, TX 78216

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4.8

84 Reviews

Overview Reviews (84) Inventory (4)

4.8

84 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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84 Reviews of Alexa Olivo

June 02, 2024

Dealership Rating

Employee Rating

Customer service is exceptional. The only negative part of the service is that you are the only dealership that Doesn’t provide free car washes anymore. The only negative part of the service is that you are the only dealership that Doesn’t provide free car washes anymore. More

by PERAGIL54

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 02, 2024 -

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

June 01, 2024

Dealership Rating

Employee Rating

They did a great job! Alexa was so friendly and team did the oil change in a timely matter Alexa was so friendly and team did the oil change in a timely matter More

by jessica.medel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 02, 2024 -

Northside Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

May 29, 2024

Dealership Rating

Employee Rating

Fair and honest - the people I dealt with are missing from the survey. perhaps because of personnel turnover? from the survey. perhaps because of personnel turnover? More

by newmike229

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 30, 2024 -

Northside Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

May 29, 2024

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Employee Rating

Steven was a pleasure to work with. He made the whole process easy and painless. He made the whole process easy and painless. More

by timdiemert

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lacye Laning, Steven Strawn, Mark Hannawi

May 30, 2024 -

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jaime Anteola General Manager

May 26, 2024

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Employee Rating

Alexa and the service team did an excellent job servicing my Civic. I had several items serviced on my vehicle and the team performed everything perfectly and in a timely manner. Thank you! my Civic. I had several items serviced on my vehicle and the team performed everything perfectly and in a timely manner. Thank you! More

by Nathaniel M

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 29, 2024 -

Northside Honda responded

Thank you, Nathaniel, for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

May 25, 2024

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Employee Rating

Alexia was great, always had a great service with Noah too! The best customer service! too! The best customer service! More

by ISABEL.ALVARADO.MEJIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Noah Morales

May 29, 2024 -

Northside Honda responded

Thank you, Isabel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Northside Honda, we look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

May 23, 2024

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Employee Rating

I will always service my vehicle here great folks friendly really took great care of my vehicle friendly really took great care of my vehicle More

by SHADOWRIDERVTC83

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Bates, Noah Morales, Lacye Laning, Steven Strawn, Mark Hannawi, Oscar Jasso , Jaime Anteola

May 28, 2024 -

Northside Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Northside Honda, we look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

May 21, 2024

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Employee Rating

Excellent dealership! Easy, fast and very friendly From the moment I walked in until the moment I left. Easy, fast and very friendly From the moment I walked in until the moment I left. More

by gypsyroses_2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Richard Furst, Andrea Alvarez, Vinchenzo Villanueva , Jaime Anteola

May 28, 2024 -

Northside Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

May 19, 2024

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Employee Rating

My experience at Northside Honda was exceptional. My service advisor was very professional and helpful. My service advisor was very professional and helpful. More

by PETERMATTESON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 20, 2024 -

Northside Honda responded

Peter, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

May 19, 2024

Dealership Rating

Employee Rating

I worked with Alicia, she was very polite, helpful and professional. When I went to pick up my car after the repair was completed Alicia was not available but another woman assisted me immediately! For th professional. When I went to pick up my car after the repair was completed Alicia was not available but another woman assisted me immediately! For the first time picking up my car after work was completeled nothing was blinking on the dash and I didn’t need to return to the dealership! More

by OELIZONDO91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lacye Laning

May 20, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

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