Alex Wong
Alex Wong at Audi Ontario

Alex Wong

Service Advisor

Audi Ontario

2272 E. Inland Empire Blvd
Ontario, CA 91764

4.9
110 Reviews
4.9

110 Reviews

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110 Reviews of Alex Wong

November 23, 2024

Dealership Rating
Employee Rating

I am very appreciative of my service advisor, Alex Wong. He is kind, helpful, and trustworthy. He answers my many questions and makes sure that all my concerns are addressed ! I highly highly recommend A More

by Lily H.
Recommend Dealer
Yes

November 20, 2024

Dealership Rating
Employee Rating

Alex Wong has been my GOTO person for few years, Alex is very knowledgeable , alway attentive, thoughtful and helpful! The dealership itself represents Audi Pride, facility is clean, quiet, clam and comfor More

by Niki70
Workmanship
Recommend Dealer
Yes
Nov 21, 2024

Audi Ontario responded

Niki, Providing exemplary service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he was very knowledgeable, always attentive, thoughtful and helpful. We look forward to continue serving you and your future automotive needs when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 07, 2024

Dealership Rating
Employee Rating

Alex Wong is great! Very attentive to phone calls and emails. Gave me details of my service needs. Excellent understanding of my vehicle. Follow up is refreshing. To More

by jessealmanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Audi Ontario responded

We appreciate you for leaving Alex this remarkable review! We are delighted to know that he is great, very attentive and had an excellent understanding of your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 06, 2024

Dealership Rating
Employee Rating

Alex was very nice and knowledgeable. He provided me with a loaner when my car was still not done after 6 hrs of waiting. I was able to get my weekend work done. Thank you again. More

by jules
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Audi Ontario responded

Jules, We are grateful for you leaving Alex this exceptional review! We are pleased to know that he was very nice, knowledgeable and provided you with a loaner vehicle. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 04, 2024

Dealership Rating
Employee Rating

I have two Audi vehicles and I service both at Audi Ontario. They do a great job! My service advisor Alex Wong is very knowledgeable and helpful. He provides first-class service and excellent communica More

by Chuck W.
Recommend Dealer
Yes
Oct 07, 2024

Audi Ontario responded

Chuck, Thank you for leaving Alex this amazing review and recommendation! We are glad to hear that Alex took exceptional care of you and your automotive needs. We are happy to know that he was very knowledgeable and helpful. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

September 22, 2024

Dealership Rating
Employee Rating

Thank you, Audi Ontario for your professionalism with my A8 Service and personal attention from my service writer Alex Wong. Looking forward to having my vehicle repaired in the near future again. Thank you More

by Audi 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Audi Ontario responded

Patrick, Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he was professional and personable. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

September 19, 2024

Dealership Rating
Employee Rating

AUDI ONTARIO OVERALL EXCELLENT CUSTOMER SERVICE BECAUSE OF THE PERSONAL SERVICE BY ASSISTING THE CHALLENGES QUESTIONS ABOUT MY CAR. ALEX WONG ALWAYS DELIVERS AN EXCELLENT CUSTOMER SERVICE More

by ditasmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Audi Ontario responded

Providing excellent and quality service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he assisted you with your questions. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

September 13, 2024

Dealership Rating
Employee Rating

Always take my car for service. Alex Wong is always go above and beyond to help. Thank you. More

by charleslpilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Audi Ontario responded

Charles, Thank you for leaving Alex this positive review! We are glad to hear that Alex took great care of you and your automotive needs. We are happy to know that he went above and beyond to help you. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 15, 2024

Dealership Rating
Employee Rating

The staff is focused on customer service excellence. Have always been taken care of here! More

by Chawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Perez

Aug 16, 2024

Audi Ontario responded

Chawrence, Thank you for leaving us this amazing review! We are glad to hear that our team took exceptional care of you and your automotive needs. We are happy to know that they provided you with excellent service. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 03, 2024

Dealership Rating
Employee Rating

Alex Wong was helpful and pleasant. He was very patient with me and was very kind. More

by yesisthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Audi Ontario responded

Thank you for leaving Alex this positive review! We are glad to hear that Alex took great care of you and your automotive needs. We are happy to know that he was helpful, pleasant, very patient and kind. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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