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Alex Whitmon

Overview Reviews (208)

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Alex Whitmon

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Alex Whitmon

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

In the car industry since 1992 8 Years with Ford Motors Legends & Leaders Award for 6 Years 23 Years with Lexus, 20 Years as Master Certified, Higher retail percentage of return customers nations wide 73.5% customers from Canada to Argentina and part of Europe express high level of satisfaction in their purchase experience.

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5.0

208 Reviews

Overview Reviews (208)

Dealership Experience

24 yrs, 6 mos

Industry Experience

24 yrs, 6 mos

Specialties & Trainings

Master Certified with Lexus for 20 Years

5.0

208 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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208 Reviews of Alex Whitmon

November 22, 2024

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Employee Rating

Very professional, everyone, very helpful and knowledgeable. They listed to my needs and did their very to meet or exceed my request. knowledgeable. They listed to my needs and did their very to meet or exceed my request. More

by ESCOBUS05

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jorge Garcell

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Nov 22, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Pembroke Pines was able to meet or exceed your expectations. We appreciate the kind words and look forward to serving you again in the future!

November 05, 2024

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Clean and friendly. Always willing to help. That day the service was quick. Usually it’s too busy and long Always willing to help. That day the service was quick. Usually it’s too busy and long More

by GLEBOVA12

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 06, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're glad to hear that our team provided quick and friendly service during your visit. We appreciate your feedback and look forward to serving you again soon!

November 05, 2024

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Employee Rating

I’ve had three Lexus cars now, and every experience has been seamless thanks to Alex. He’s consistently helped me choose the perfect model each time and delivers outstanding customer service. His knowledg been seamless thanks to Alex. He’s consistently helped me choose the perfect model each time and delivers outstanding customer service. His knowledge of Lexus and the car-buying process is unmatched, making everything smooth and stress-free. Whenever my family or I have questions or concerns, he’s always there to help, going above and beyond. Thank you, Mr. Alex, for always providing the best service and making us feel valued as customers! More

by SALMASOALEXANDRA

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 06, 2024 -

Lexus of Pembroke Pines responded

Thank you for your loyalty and kind words about Alex! We're delighted to hear that he's consistently provided outstanding service at Lexus of Pembroke Pines. We look forward to assisting you with any future needs!

November 03, 2024

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Always efficient with no post service issues. The staff is pleasant from the beginning to the end of the process. The staff is pleasant from the beginning to the end of the process. More

by hpina0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

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Nov 04, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to know that our team at Lexus of Pembroke Pines provided efficient service and a pleasant atmosphere throughout. We look forward to serving you again in the future!

October 31, 2024

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Alex was amazing, very informative and super nice. The gentlemen who handled our finance was impatient and rude. I understand It can be hard handling customers but at the end of the day. The goal shou The gentlemen who handled our finance was impatient and rude. I understand It can be hard handling customers but at the end of the day. The goal should be that we are happy and leaving satisfied with no doubts on our purchase. Not to feel like we are annoying someone when asking questions to clarify. My mom was very unhappy with how he was handling our buy. More

by STEISY.CABRERA0525

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 31, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines. We're glad to hear Alex provided excellent service, but we're sorry to learn about the finance interaction. Your feedback is important and will help us improve our customer service standards. Please feel free to reach out if there's anything further we can do for you!

October 18, 2024

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I was referred to Alex by a friend. I end buying my Lexus 350 from Lexus of Pembroke Pines and he has always been both personal and professional as he guided me through the process. Ale I end buying my Lexus 350 from Lexus of Pembroke Pines and he has always been both personal and professional as he guided me through the process. Alex represents a 5+ service. Very knowledgeable and great advice. More

by angelvg

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 18, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that Alex provided exceptional service and guidance during your purchase. Enjoy driving your new Lexus RX 350!

September 30, 2024

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Great customer service. Friendly and knowledgeable staff. Will highly recommend family and friends to visit Friendly and knowledgeable staff. Will highly recommend family and friends to visit More

by BANDOOJANET

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 30, 2024 -

Lexus of Pembroke Pines responded

Thank you for the kind words! We're delighted to hear that our team at Lexus of Pembroke Pines provided great customer service. We appreciate your recommendation and look forward to welcoming your family and friends!

September 29, 2024

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It went smooth since everything was done over the phone and internet Alex was very professional an responded ver quickly and internet Alex was very professional an responded ver quickly More

by JAREZ

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 30, 2024 -

Lexus of Pembroke Pines responded

Jarez, we're glad to hear that Alex provided you with a smooth and professional experience at Lexus of Pembroke Pines. Thanks for sharing your feedback!

September 27, 2024

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Employee Rating

I had an exceptional experience at the Lexus dealership in Pembroke Pines. From the moment I walked in, I felt welcomed and valued as a customer. I especially want to highlight my salesman, Alex Whitmon, w in Pembroke Pines. From the moment I walked in, I felt welcomed and valued as a customer. I especially want to highlight my salesman, Alex Whitmon, who was extremely professional, attentive, and knowledgeable. Alex not only helped me find the perfect vehicle, but he also made sure the entire purchasing process was smooth and stress-free. His attention to detail and willingness to answer all of my questions truly made a difference. If you're looking for outstanding service and a top-notch experience, don’t hesitate to ask for Alex Whitmon. More

by Rahiza Hentiquez

Sales Price Transparency

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 29, 2024 -

Lexus of Pembroke Pines responded

Rahiza, we're delighted to hear about your exceptional experience with Alex and the team at Lexus of Pembroke Pines! Thank you for sharing such positive feedback. Enjoy your new vehicle!

August 29, 2024

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Employee Rating

We want to thanks Alex for all his support all this years, from our first car in 2014 he have been very helpful and Always get the best deal for us. We are so happy and recommend him to all our friend years, from our first car in 2014 he have been very helpful and Always get the best deal for us. We are so happy and recommend him to all our friends and family. Thanks Alex. Looking forward to seeing you in two years. More

by noelsitio

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 29, 2024 -

Lexus of Pembroke Pines responded

Thank you for your continued trust and support over the years! We're delighted to hear that Alex has consistently provided excellent service at Lexus of Pembroke Pines. We look forward to assisting you again in two years!

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