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Alex Vazquez
Alex Vazquez at Universal Nissan
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Alex Vazquez

Service Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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4.5
46 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.5

46 Reviews

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46 Reviews of Alex Vazquez

July 30, 2024

Dealership Rating
Employee Rating

I don't really remember John Smith but Alex was a big help, everyone was good listening to my concerns and addressing any issues I came up with. More

by CLILEYWESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Smith , Carlos Garces

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Jul 30, 2024

Universal Nissan responded

Thanks you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 31, 2024

Dealership Rating
Employee Rating

I have purchased 2 cars from this dealership in the last 5 years, mostly due to the honesty and leadership from this dealership. I actually live 20 minutes from a dealership but never received the promptnes More

by pamdgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Jorge Macias , Edwin Bosch

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Jun 02, 2024

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 22, 2024

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Employee Rating

John was amazing! Very knowledgeable and answered all of my questions ! Thanks so much John! More

by Williecarta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Victor Arana, Francisco Velez, Rachel Solano, Carolina Reyes

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May 24, 2024

Universal Nissan responded

Willie, Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with John, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 03, 2024

Dealership Rating
Employee Rating

THE WORST CAR DEALER I VISITED AND THE MOST UNPLEASANT EXPERIENCE. ALEX VAZQUEZ IS THE WORST SALES MANAGER AND THE LOWEST CLASS OF STAFF WITH HIS SHOUTS, DON'T TOUCH ME. More

by felipealmodoval
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
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Feb 05, 2024

Universal Nissan responded

Providing a positive experience is our top priority, and we're sorry that your experience was not that. Our top priority is to ensure a positive and comfortable environment for all our customers and staff. We understand that interactions can sometimes be misinterpreted, and regret any discomfort caused. Regarding the incident you mentioned, we want to clarify that our managers, like all team members, have the right to maintain personal boundaries. We believe in fostering a respectful and professional atmosphere for everyone. We're sorry if this was not communicated effectively during your visit. We value your business and would like the chance to make things right. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact me, thank you! Gina Nava Reputation Manager gnava@universalnissan.com

November 05, 2023

Dealership Rating
Employee Rating

They were great and great customer service. Dealership was clean.. no long wait for sales associate More

by SHIROONKHEDEROO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Eliab Sterling, Victor Arana, Gabriel Carillo, Juan Espinal , Felix Matos

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Nov 05, 2023

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 05, 2023

Dealership Rating
Employee Rating

The dealership is clean and everyone is helpful and knowledgeable. They had a wide selection of vehicles for us to choose from. More

by ALSPLITTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Sam Sahman , Felix Matos

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May 07, 2023

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 17, 2023

Dealership Rating
Employee Rating

The very best. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. More

by CHICHIGOTFREE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo, Ruben Matos, Eric Matos, Jorge Macias, Collin Petgrave, Julian Vila , Jonathan Arocho, julian torres

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Apr 17, 2023

Universal Nissan responded

Here at Universal Nissan customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with us, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 02, 2023

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Employee Rating

Great dealership, friendly staff and I got a terrific deal on my car and got free oil changes and tire rotations on my 2023 Kicks from them. I recommend Universal Nissan to deal with. More

by Debra.barber21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey was my salesman and Josh was my finance man both were fantastic to work with.

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Apr 02, 2023

Universal Nissan responded

Debra, Thank you for your very kind review. Jeffrey, Alex, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Congratulations on your new 2023 Kicks! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 11, 2022

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Employee Rating

Christopher Oliva was very diligent and helpful. He made me feel comfortable and was not pushy. More

by CESARDAKAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Oliva

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Nov 11, 2022

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

November 04, 2022

Dealership Rating
Employee Rating

My experience was excellent. The salesperson Chris Oliva was very grateful and I’ll continue doing business with him. More

by Brenda Rivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Oliva

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Nov 07, 2022

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Brenda, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

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