Alex Ruiz
Alex Ruiz at Sam Pack's Five Star Ford Lewisville
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Alex Ruiz

Sales Consultant

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Alex Ruiz

August 15, 2024

Dealership Rating
Employee Rating

Iliana was fantastic to work with! Great dealership with nice staff. We would highly recommend! More

by Mackey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Cox, Iliana Davila

Aug 15, 2024

Sam Pack's Five Star Ford Lewisville responded

Mackey, We are so happy you chose to shop at Five Star Ford Lewisville! Iliana and your sales team are readily available at 972-221-2900. Let us know if you have technical or maintenance questions. We are here to help your enjoy your Ford. Thank you for your endorsement! Best regards, Andrea Ballard, General Manager

July 13, 2024

Dealership Rating
Employee Rating

Thanks for your help and making the process smooth and easy. I’m excited for my first EV! More

by ridgwayj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Recinos

Jul 14, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, ridgwayj, on your new Ford from Five Star Ford Lewisville. We're here to ensure a smooth journey in your EV vehicle. Reach Alex, Malcolm, or me at 972-242-6415 any time you need our advice. Thank you for shopping at our dealership! Best regards, Andrea Ballard, General Manager

June 10, 2024

Dealership Rating
Employee Rating

Appreciate the low pressure approach, the straight forward pricing and allowing us to test drive vehicles without filling out forms. More

by jcameron98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez, Matthew Jackson

Jun 11, 2024

Sam Pack's Five Star Ford Lewisville responded

Jcameron98, Thank you for recommending Five Star Ford Lewisville. We do our best to streamline the purchasing process. Should you have additional questions abour your car, give us a call at 972-221-2900. We remain available to help you enjoy your ride. Best regards, Andrea Ballard, General Manager

June 03, 2024

Dealership Rating
Employee Rating

The team that I dealt with was superb. After being near the dealership, I was contacted by Hugo. I told him specifically my situation and he told me he was going to try. He was not pus More

by Sevenhits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hugo Peralta-Bustos , Moses Medina

Jun 03, 2024

Sam Pack's Five Star Ford Lewisville responded

Sevenhits, Thank you for your kind endorsement for your Five Star Ford Lewisville sales team! Hugo, Alex, Moses, and I remain available at 972-221-2900. Reach us with your new vehicle questions. We are focused on helping you fully enjoy your Ford. Thanks again and congratulations! Best regards, Andrea Ballard, General Manager

March 26, 2024

Dealership Rating
Employee Rating

Top tier. 10/10 will recommend. Will purchase next vehicle with Sam Pack Ford. Excellent service in every department. Didn’t happen instantaneously, but they a More

by keitha_carson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez , Kelly Blackwell, Steve Goodman, Moses Medina

Mar 27, 2024

Sam Pack's Five Star Ford Lewisville responded

Keitha, Thank you for shopping at Five Star Ford Lewisville. Stop by or call 972-221-2900 with questions any time. Customer service continues to be our focus. We are so excited to help you enjoy your new Ford! Thanks again, Kelly Blackwell, General Manager

March 07, 2024

Dealership Rating
Employee Rating

Zach my service advisor did a great job of communicating during the servicing of my Maverick. Quick and easy and great customer service. More

by waflyer22
Recommend Dealer
Yes

Other Employees Tagged: Zack Nixon, Zack Perez

Mar 08, 2024

Sam Pack's Five Star Ford Lewisville responded

Waflyer22, Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear that Zack provided excellent communication throughout your Maverick's service. It's always rewarding to know our service advisors are making a positive impact. We strive to make every service visit at Five Star Ford Lewisville and we look forward to hearing from you again at 972-221-2900. Best regards, Kelly Blackwell, General Manager

February 19, 2024

Dealership Rating
Employee Rating

It’s Xavier is amazing person a person that listens to you a person that understands what your needs are and not pushes his needs but treat you like family at least the way family should be treated. I lov More

by Ami.wolverton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

Sam Pack's Five Star Ford Lewisville responded

Ami, Thank you for your recommendation of Xavier and Five Star Ford Lewisville. Our sales and service team are committed to helping you enjoy your Ford. Reach us at 972-221-2900. You are family at our dealership and we are readily available to you. Best regards, Kelly Blackwell, General Manager

January 05, 2024

Dealership Rating
Employee Rating

We keep coming back due to great experience and service we get from the sales floor to finance and Ron our family service advisor! More

by OkiSFDoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Moe Medina

Jan 06, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, OkiSFDoc, on your new Ford from Ron and the Five Star Ford Lewisville sales staff. We value your trust and eagerly anticipate the opportunity to serve you again. Whenever you have automotive questions, we hope you reach out to 972-221-2900. Thank you, Kelly Blackwell, General Manager

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