Alex Rocha
Alex Rocha at City Volkswagen of Chicago

Alex Rocha | Page 7

Salesperson

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
97 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

97 Reviews

Write a Review

97 Reviews of Alex Rocha

September 08, 2025

Dealership Rating
Employee Rating

Alex Rocha was great at helping me find the best car for me to take home! Very professional and patient, answered all my questions straightaway. There was no pressure and no surprises regarding additional p More

by arzaniileana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

Sep 08, 2025

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 02, 2025

Dealership Rating
Employee Rating

I had an excellent experience working with Alex at City Volkswagen of Chicago. Alex was professional, knowledgeable, and genuinely helpful throughout the entire process. He took the time to answer all my q More

by aaron.vincel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2025

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 30, 2025

Dealership Rating
Employee Rating

Excellent service start to finish. Very welcoming and congenial staff! Highly recommend them over others More

by mhogan_0302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2025

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 29, 2025

Dealership Rating
Employee Rating

Car salesman Alex Was a great salesman and person helped ease any concerns great to work with More

by Corral.jesus77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2025

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 28, 2025

Dealership Rating
Employee Rating

One of the best car shopping experiences I’ve had as a frequent car buyer! Alex was great, very knowledgeable of the cars and got me in and out with my new ID4! Very glad we have City Volkswagen in the ne More

by seanetodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2025

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 28, 2025

Dealership Rating
Employee Rating

Alex made buying our used Volkswagen iD4 an absolute breeze! No pressure, super friendly, and actually fun. He went the extra mile to make sure we got exactly what we wanted—highly recommend asking for More

by brian.brostko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

Aug 28, 2025

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 27, 2025

Dealership Rating
Employee Rating

The team took great care of me and my wife! We are very very appreciative! More

by odium.spotter1c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Curran

Aug 27, 2025

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 27, 2025

Dealership Rating
Employee Rating

I had such an incredible experience shopping at City Volkswagen of Chicago with Ray. He made the process seamless and got me the best deal on my dream car. Couldn’t recommend Ray and the team at City Vo More

by Hking131
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Cotto, Juan Fuentes

Aug 27, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 04, 2025

Dealership Rating
Employee Rating

Great experience ! Alex asked great questions and helped us make our decision. Everyone was friendly and polite. Each person was knowledgeable and they moved things alo More

by linzbarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2025

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 01, 2025

Dealership Rating
Employee Rating

Alex R. helped me buy my first car and I wouldn’t have wanted the experience to be any different. His kindness, honesty and patience made my experience amazi More

by Baena.elizabeth86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2025

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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