Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 29

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

September 14, 2020

Dealership Rating
Employee Rating

Alex Ramirez was very professional polite and knowledgeable what I need on my MB'z my overall experiense was excellent in every detail , Thank you Alex Ramirez More

by toothshodan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Sales

Sep 15, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We appreciate your business and are happy to hear that Alex took great care of you throughout your visit. We wish you safe travels. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 12, 2020

Dealership Rating
Employee Rating

Friendly, responsive, no hesitation to fix my car under warranty. They also completed the brake fluid flush for less than original estimate. Alex was attentive and saw to my needs. More

by Jimb500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2020

Walter's Mercedes-Benz of Riverside responded

Jim, Thank you so much for your 5-star review! We are pleased to hear that Alex took great care of you and your automotive needs throughout your visit! We appreciate your business and look forward to working with you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 12, 2020

Dealership Rating
Employee Rating

Alex Ramirez is amazing. Great customer service and I received a loaner vehicle because they had to keep my car for a few days. I did not have an appointment and they were very courteous and accommodatin More

by sandybeamon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 14, 2020

Walter's Mercedes-Benz of Riverside responded

Sandy, Thank you for leaving Alex this 5-star review! We are so glad that he could be of assistance to you and get your automotive needs seamlessly resolved. It is our pleasure to serve you. Please do not hesitate to give us a call if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 11, 2020

Dealership Rating
Employee Rating

Alex Ramirez is great. He is always very helpful with the service. I had a few questions. He always takes the time to explain. Thanks. More

by gloria griffis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2020

Walter's Mercedes-Benz of Riverside responded

Gloria, Thank you so much for your positive review! We are happy to hear that Alex always takes great care of you and provides you with the quality service that you so much deserve. It is our pleasure to assist you. Please do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 02, 2020

Dealership Rating
Employee Rating

It’s always a pleasure to work with my service rep Alex Ramirez. His professionalism exemplifies what it means to work with great people at Walter’s More

by e.johnson909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this wonderful review! It is a pleasure to know that he has your confidence, and that he always takes great care of you and your automotive needs! We wish you safe travels. Please do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 27, 2020

Dealership Rating
Employee Rating

Alex Ramirez was so very nice and clearly explained everything pertaining to the service Of my car. He took time out of his busy day and took me to purchase a key battery More

by Carol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Morris Gaines

Aug 28, 2020

Walter's Mercedes-Benz of Riverside responded

Carol, Thank you for taking the time to leave Alex this 5-star review! We are pleased that he could get you and your automotive needs seamlessly taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 19, 2020

Dealership Rating
Employee Rating

Alex Ramirez always helps our family out when we need a service done.. He is very helpful and communicative. We have 3 cars that we take to Mercedes and he is always our go to person when we need a service More

by Iga78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Alex this kind review and recommendation! It is our pleasure to assist you in any way possible, and we are overjoyed that Alex could consistently alleviate each of your concerns. He will be honored to have your confidence and loyalty, and we are certain that he will continue to take exceptional care of you in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 19, 2020

Dealership Rating
Employee Rating

There was an incident after servicing my 2011 gl450. But Alex Ramirez took care of it and reservice my vehicle.. unfortunately payment for the rental loaner from enterprise has not been paid yet. Forwarded More

by Marlonaban81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 18, 2020

Dealership Rating
Employee Rating

We brought our car to Walter's Mercedes Benz for service. Alex Ramirez was our Service Department Representative. He really cares about his customers, he kept us updated with our car with what needed to be More

by Laurie & Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2020

Walter's Mercedes-Benz of Riverside responded

Laurie and Phil, Thank you so much for your 5-star review! We are pleased that we had the opportunity to work with you, and we are happy to hear that Alex made you feel like the valued customer that you are! It is our pleasure to assist you in any way possible. Please let us know if there is anything more that Alex or the team may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 17, 2020

Dealership Rating
Employee Rating

Alex Ramirez is a great example of why I trade with Walters , he really cares for u and addresses your questions in a timely manner a real asset to Walters customer service department More

by Amarquez1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! It is a pleasure to know that he has your confidence! He certainly is a wonderful asset to our dealership. Please let us know how he and the team may be of further assistance to you in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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