Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 30

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

August 01, 2020

Dealership Rating
Employee Rating

Excellent customer service Thank you for your excellent service, it was fast . I really like how I get texts updates when my car is being serviced. Cody was very professional an More

by notary_maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Burt

Aug 02, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Quality and efficient service is always our goal, and we are happy to hear that Cody took exceptional care of you throughout your visit. It is our pleasure to assist you, and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 28, 2020

Dealership Rating
Employee Rating

My experience at Walter’s Mercedes was excellent! Alex Ramirez was extremely knowledgeable and certainly answered all my questions. He also went above and beyond to ensure my car was serviced properly. Al More

by Shayharr
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez, Morris Gaines, Alfonso Hernandez , Dina Backer

Jul 29, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are delighted to know that Alex took great care of you and ensured that your needs were thoroughly resolved. Your safety and satisfaction are so important to us, and we will be sure to provide you with nothing less than the same 5-star service in the future! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 28, 2020

Dealership Rating
Employee Rating

Alex Ramirez is always professional and friendly, he provides great service, my car when return to me is clean, the engine is running well,. Completely satisfied More

by Rneal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Greene

Jul 29, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are delighted to know that he always takes great care of you and ensures that your needs are thoroughly resolved. Your safety and satisfaction are our utmost priorities, and we hope to continue serving you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 22, 2020

Dealership Rating
Employee Rating

excelente!! Alex Ramirez siempre que me atiende hace un servicio muy bueno y excelente. El servicio al cliente siempre es cumplido y el mantenimiento a tiempo. More

by anagladissilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2020

Walter's Mercedes-Benz of Riverside responded

Ana, Gracias por esta revision positiva! Siempre es un placer oir buenos comentarios de nuestros clientes! Mil gracias! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 15, 2020

Dealership Rating
Employee Rating

Alex Ramirez was very pleasant and professional during our encounter. My car was ready at the appropriate time as stated. Recommendations were made that needs to be followed up with. More

by adayi Udo
Recommend Dealer
Yes

Other Employees Tagged: Joseph Loera

Jul 17, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are delighted to know that he took great care of you and ensured that your service was completed efficiently. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 06, 2020

Dealership Rating
Employee Rating

Always the best service hands down...I actually drive 50 miles out of my way because the service and the staff is so awesome! I recommend Walter’s to every MB owner! More

by THERON LEWIS
Recommend Dealer
Yes

Other Employees Tagged: Carlos in parts

Jul 09, 2020

Walter's Mercedes-Benz of Riverside responded

Theron, Thank you so much for your wonderful review! We are honored to have your confidence and loyalty, and we are overjoyed that we could consistently provide you with the quality service that you so much deserve! It our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 06, 2020

Dealership Rating
Employee Rating

Help! Battery died. My wife started out for the grocery store and her car wouldn't start. I called Walter's and we had it replaced that afternoon. Good service as usual. More

by EraSprinter
Recommend Dealer
Yes
Jul 09, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Our customers' safety is our utmost priority, and we are pleased that Alex could get this issue efficiently resolved! It is our pleasure to assist you in any way possible. Please don't hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 06, 2020

Dealership Rating
Employee Rating

Flexibility and Premium Service I don't expect everyone to 'bend' to my crazy schedule, but it is MUCH APPRECIATED when it does happen. Mr. Rodriguez, as well as Mr. Ramirez are Prof More

by WayMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez

Jul 09, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this excellent review! Your safety and satisfaction are our utmost priorities, and we are pleased that we could consistently get your automotive needs efficiently resolved. We are honored to have earned your confidence and recommendation, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 29, 2020

Dealership Rating
Employee Rating

Alex Ramírez is the best, very knowledgeable and professional. Excellent and fast service. I highly recommend Walter’s Mercedes for all your car service needs. More

by Ana
Recommend Dealer
Yes
Jun 30, 2020

Walter's Mercedes-Benz of Riverside responded

Ana, Thank you for leaving Alex this positive review and recommendation! We are so pleased that he could be of great assistance to you throughout your visit. Offering quality and efficient service is always our goal, and we will be sure to provide you with nothing less in the future! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 27, 2020

Dealership Rating
Employee Rating

I recently had my car serviced and was very happy with my experience Alex Ramirez was very professional and knowledgeable my car was finished on time and sparkly clean. Thank you Alex! More

by Snipercopmaw7
Recommend Dealer
Yes
Jun 29, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are are so glad that Alex could get you and your needs taken care of effectively! It is our pleasure to serve you in any way possible, and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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