Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 28

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

November 24, 2020

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Employee Rating

Alex Ramirez at Walter's Mercedes-Benz of Riverside did a wonderful job of taking care of us, we called late on a Saturday and he was able to take our car in for servicing and changing out a flat tire. Every More

by Nathaniel Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020

Walter's Mercedes-Benz of Riverside responded

Nathaniel, Thank you for leaving Alex this excellent review! We are pleased to know that he took great care of you and ensured that your concerns were efficiently resolved! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 10, 2020

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Employee Rating

Alex Ramirez was very professional and efficient. He was able to help me with my needs. I then spoke to Justin in the Finance department and he was so informative and genuine. I lastly I spoke to Renne, he More

by xray67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell , Rene Orellana

Nov 12, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! It is our pleasure to serve you, and we are pleased that we could provide you with the thorough and pressure-free assistance that you so much deserve. We couldn't be more pleased to hear of your satisfaction. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 09, 2020

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Employee Rating

I wanted to take a second to compliment Austin Schneider for his personal attention while I was at the dealership. He was professional and attentive to my needs. I will request him by name any time I'm at t More

by eds12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Schneider

Nov 12, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this wonderful review! We are delighted to know that he took great care of you, and that the quality of his service has earned your confidence! He will be honored to hear of your very kind words, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 06, 2020

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Employee Rating

Alex Ramirez was very polite and professional and kept us updated on our vehicle. Would highly recommend Alex to serve you. Enjoyed the coffee bar while we waited. More

by Toblw64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this positive review and recommendation! We are pleased that he took great care of you and your vehicular needs throughout your visit! We greatly appreciate the opportunity to serve you, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 29, 2020

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Employee Rating

Alex Ramirez was very professional in dealing with us. We are satisfied the way he handled our issues and concerns regarding our vehicle.Keep up the good work. More

by Salve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are pleased that he could get you and your automotive needs taken care of, and he will be pleased that his efforts met your satisfaction! We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

October 26, 2020

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Employee Rating

I stopped by with a warning sensor light. Alex Ramirez was prompt and was able to take care of my car within 1.5 hours. More

by Steve.baca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2020

Walter's Mercedes-Benz of Riverside responded

Steve, Thank you so much for your positive review and for confiding in our dealership with your automotive needs! We are overjoyed that Alex could be of assistance to you and get your automotive needs swiftly resolved. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 19, 2020

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I've been coming to Walter's for service for years and Alex Ramirez has been my service advisor for the last 2 yrs best More

by THERON LEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Walter's Mercedes-Benz of Riverside responded

Theron, Thank you so much for your 5-star review! We appreciate your business and are overjoyed that Alex could consistently be of great assistance to you. We wish you the safest of travels. Please do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

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Employee Rating

Alex Ramirez was very nice, patient, good listener, and tried his best to help me. He also followed up with me and made sure I was happy with the service. Alex Ramirez is the best! More

by Marianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Walter's Mercedes-Benz of Riverside responded

Marianna, Thank you for leaving Alex this positive review! We are happy to hear that he took great care of you and ensured that your needs were successfully resolved. It is our pleasure to serve you, and we look forward to working with you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 01, 2020

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Employee Rating

Great customer service, Alex was very personable and took the time to answers my questions. My car was finished in the time promised. Exceptional service! More

by climbasan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We appreciate your business, and we are happy to hear that Alex got you and your automotive needs taken care of efficiently! It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 21, 2020

Dealership Rating
Employee Rating

It's one thing to get great service when you spend a lot of money, but not when you come in for just a diagnostic check on a 2007 C230. I did not do the repair on my open sunroof but they still gave me the More

by xoemtech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez, Joseph Loera , Rene Orellana, The young woman that greeted me and let my Advisor know I was waiting. And also the Lyft driver they ordered for me was great.

Sep 24, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this wonderful review. Providing top-quality service is so important to us, and we are happy to hear that Alex took exceptional care of you and your automotive needs. It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future. We appreciate you confiding in our dealership with your automotive needs and wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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