Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 27

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

January 01, 2021

Dealership Rating
Employee Rating

Walter’s makes buying a car or servicing one so easy. I really appreciate this dealership and the sales and service dept. I have been coming to Walter’s since 2007. I have purchased three vehicles there More

by valerieherder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2021

Walter's Mercedes-Benz of Riverside responded

Valerie, Thank you for taking the time to share this wonderful review! We are so appreciative of your confidence and loyalty, and we are thrilled that we could consistently provide you with the quality service that you so much deserve! Your safety and satisfaction are of the utmost importance to us, and we look forward to continue providing you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 30, 2020

Dealership Rating
Employee Rating

I took my car in for service and I was Extremely happy I took my car in for service and I was Extremely happy with the work . From initial conversation to the follow up call answer all my questions I had More

by Aleidatores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! It is our pleasure to serve you in any way possible and we are pleased that the quality of our work met your satisfaction. We are honored to have earned your kind recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 26, 2020

Dealership Rating
Employee Rating

Great service and great personally will love come back for future service and I will interduce some of my friends for the future reference need. More

by clementliu56
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Eddy Elsayed

Dec 29, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are honored to hear of your very kind words and to know that our efforts met your satisfaction! It is our pleasure to assist you in any way possible, and we look forward to continue serving you and your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 25, 2020

Dealership Rating
Employee Rating

Great service and helpful customer service! Really broke everything done and what was needed for the car. Very helpful/ good experience and will be back More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Walter's Mercedes-Benz of Riverside responded

Andrew, Thank you so much for your 5-star review! We are pleased that Alex could get your automotive concerns thoroughly taken care of. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 24, 2020

Dealership Rating
Employee Rating

Alex always takes care of us. Very professional, responsive and personable. I recommend his as a service rep because he makes you feel very comfortable. It’s like visiting a friend. More

by Phomo
Recommend Dealer
Yes
Dec 29, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are delighted to know that he always takes great care of you and ensures that your visits are as pleasant as possible! We wish you the safest of travels and look forward to hearing from you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 24, 2020

Dealership Rating
Employee Rating

This dealership provides excellent service. i enjoy working with Alex on the service drive. He understands my needs and the needs of my vehicle. He is always professional, helpful and courteous. More

by DonQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Walter's Mercedes-Benz of Riverside responded

Don, Thank you so much for your excellent review! We are so appreciative of your continued business, and we are pleased that Alex could consistently provide you with the quality service that you so much deserve! We wish you the safest of travels and look forward to continue serving you and your automotive needs in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 24, 2020

Dealership Rating
Employee Rating

Alex, did a great job with us. He made it easy to get in and out. We use to take our car to a different dealer but after we met Alex, that is the only person we trust our car to. More

by Waldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Walter's Mercedes-Benz of Riverside responded

Waldo, Thank you for leaving Alex this 5-star review! We are pleased that he could get you and your automotive needs efficiently taken care of! He will be honored to know how confident you are in his efforts, and we are certain that he will continue providing you with the same exceptional service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 10, 2020

Dealership Rating
Employee Rating

I had a honest relationship with Alex Ramirez good suggestions and great results .. keeping the bar high remains a priority .. always a great experience at Walter's great Job. More

by Steele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2020

Walter's Mercedes-Benz of Riverside responded

Steele, Thank you for leaving Alex this 5-star review! We are so glad that he could be of assistance to you and provide you with a 5-star experience once again! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 03, 2020

Dealership Rating
Employee Rating

Brandon Monaco was great :). Will return to Walters Mercedes Benz for any service needs. Thank you for being the best is the best. Until next time. More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez, Joseph Loera , Cody Burt, Adam Garcia, David Greene, Brandon Monaco, Austin Schneider

Dec 08, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Brandon this 5-star review! We are delighted to know that Brandon took such great care of you throughout your recent visit! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 25, 2020

Dealership Rating
Employee Rating

Alex Ramirez assisted me with my latest service isssue. I am grateful that he is so courteous and honest ! Great customer service . Thank you for the excellent care. I will continue to service my vehicles he More

by Teesisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Burt, David Greene, Austin Schneider, Cody Burt

Nov 25, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are pleased that he could be of remarkable assistance to you throughout your recent visit! It is our pleasure to serve you in any way possible, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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