Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 26

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

January 28, 2021

Dealership Rating
Employee Rating

Pleased with the attention given by Alex Ramirez and how comfortable I was made to feel while waiting for my auto to be serviced. Also, the service took less time than anticipated. More

by Patsy.adams1091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2021

Walter's Mercedes-Benz of Riverside responded

Patsy, Thank you so much for your positive review. We are pleased that Alex and the team could get you and your automotive needs efficiently taken care of. It is our pleasure to assist you. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 27, 2021

Dealership Rating
Employee Rating

Outstanding service! I would recommend Walters service to anyone. Alex Ramirez went way out of his way to assist me. He even picked up and delivered my cars. More

by acuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this positive review and recommendation! We are pleased to know that he took exceptional care of you throughout your visit. It is always our goal to ensure that our guests' experiences are as seamless as possible, and we look forward to continuing to provide you and your vehicle with our best care in the future. Wishing you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 27, 2021

Dealership Rating
Employee Rating

Alex Ramirez’s prompt and courteous service is much appreciated. In my last visit he took extra time to explain in details the nature of additional work suggested by the mechanics. More

by michael.katusian
Customer Service
Friendliness
Recommend Dealer
Yes
Jan 29, 2021

Walter's Mercedes-Benz of Riverside responded

Michael, Thank you for leaving Alex this excellent review. We are pleased that he could get you and your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if there is anything more that he or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 27, 2021

Dealership Rating
Employee Rating

Alex Ramirez was my serv. advisor and took care of me! Very professional and courteous. I was filled in on anything there was an updated!! More

by tiggertackle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Jan 27, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are pleased that he could be of assistance to you and make your visit a 5-star experience. We wish you the safest of travels. Please do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 27, 2021

Dealership Rating
Employee Rating

Alex Ramirez did a great job as a service advisor. Kept me well informed about what was happening with my GLK. Parts pricing was high, but overall happy with the service More

by Partsandshipping1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 27, 2021

Dealership Rating
Employee Rating

Mr. Alex Ramirez is my service advisor the service that I receive at Walter's Mercedes is wonderful mr. Ramirez when he gives you your results he goes into detail as to the work that is done I will not go to More

by michael armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Monaco

Jan 27, 2021

Walter's Mercedes-Benz of Riverside responded

Mike, Thank you for taking the time to share this wonderful review. It is our pleasure to serve you, and we are delighted to know that Alex always takes exceptional care of you and your automotive needs. It is an honor to have earned your kind recommendation, and we look forward to continuing to provide you with the same top-quality service in the future! Thank you again for your very kind words. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 26, 2021

Dealership Rating
Employee Rating

I love Walter’s Mercedes. Alex always takes excellent care of me and my car needs. Walter’s Mercedes wouldn’t be the same without Alex! More

by Dionne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021

Walter's Mercedes-Benz of Riverside responded

Dionne, Thank you so much for your wonderful review. It is our pleasure to serve you, and we are delighted to know that Alex's efforts continuously meet your full satisfaction. He will be honored by your very kind words. Please let us know how he and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 26, 2021

Dealership Rating
Employee Rating

Alex is and has been my service advisor since Tyler and he has been exceptional in his handling of my vehicles and my needs... It’s because of Alex that I continue to drive more than an hour each way fo More

by THERON LEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021

Walter's Mercedes-Benz of Riverside responded

Theron, Thank you so much for your positive review! We are pleased that Alex and the team could get you and your automotive needs thoroughly taken care of. We are so appreciative of your business, and we look forward to continuing to provide you and your vehicle with the same 5-star service in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 26, 2021

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Employee Rating

I have purchased three vehicles from Walters since 2007. Alex Ramirez is my go to for all of my service needs. He makes the servicing easy for me and I can always count on him to get me in as quick as possi More

by valerieherder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021

Walter's Mercedes-Benz of Riverside responded

Valerie, We are honored to have your confidence and loyalty, and thrilled that Alex could consistently provide you with top-quality service. It is always our goal to ensure that our guests' experiences are as seamless as possible, and we look forward to continuing to provide you and your vehicle with our best care in the years to come. Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 22, 2021

Dealership Rating
Employee Rating

I am very very happy with Brandon Monaco great service very helpful I and my family and friends love service. I will be coming back to service. More

by Isaacmpeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez, Joseph Loera , Cody Burt, Adam Garcia, David Greene, Brandon Monaco, Austin Schneider

Jan 25, 2021

Walter's Mercedes-Benz of Riverside responded

Isaac, Thank you so much for your positive review! We are pleased that Brandon and the team could get you and your automotive needs taken care of. We wish you the safest of travels. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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