Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 23

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

April 29, 2021

Dealership Rating
Employee Rating

Provided me with up to date information regarding the status of my car and was given a replacement car to use. Plus, everyone was friendly. More

by MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are pleased that Alex could be of valuable assistance to you throughout your visit! It is our pleasure to serve you in any way possible. Please don't hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Dealership Rating
Employee Rating

Alex Ramirez helped me in service. I was 100% satisfied with the service I received and would definitely recommend him to my family and friends ! More

by Joe Montalbano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Joe, Thank you so much for your positive review! We are pleased that Alex could get you and your automotive needs taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Dealership Rating
Employee Rating

I have been going to Walters Mercedes Benz for the last 37 years. I have always been getting good service. I can honestly say at the best service I have ever received I’ve been in the past few years from A More

by Zaida Carstens
Recommend Dealer
Yes
Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we are pleased that we could consistently provide you with the quality service that you so much deserve! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Dealership Rating
Employee Rating

Walter’s Mercedes at riverside always provide the most professional service. There team is super knowledgeable and courteous. Mr. Alex Ramirez helped me during my visit. He is courteous and goes above More

by Arun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this excellent review! We are delighted to know that he always takes great care of you and ensures that your needs are efficiently resolved! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Dealership Rating
Employee Rating

Alex is the best!!! He always goes above and beyond. As an excellent communicator, Alex ensures you are updated regarding your vehicle. I have worked with him for over 10 years. I highly recommend Alex Ra More

by Kendra N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Greene, Rene Orellana

Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Kendra, Thank you for leaving Alex this wonderful review! We are overjoyed that he could consistently provide you with the top-quality service that you so much deserve! He will be honored to have earned your kind recommendation, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Dealership Rating
Employee Rating

Walters service department is by far the best place to go for any service needs. Been coming here for years. Everyone is great. Ready for next time. More

by Maximilion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Greene, Brandon Monaco, Austin Schneider

Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 27, 2021

Dealership Rating
Employee Rating

I have always been going to Alex Ramirez long years . I get my cars from my brother who works for Mercedes Benz Massachusetts Tilak Jayasekera better know as TJ he always told me once you get to know a go More

by sherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2021

Walter's Mercedes-Benz of Riverside responded

Sherine, Thank you for leaving Alex this positive review! He will be delighted to hear of your very kind words and to know how confident you are in his efforts. We are certain that he will continue to take exceptional care of you in the years to come, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 22, 2021

Dealership Rating
Employee Rating

I give this dealership five stars because of Alex. He goes above and beyond when I come in with any type of trouble to my vehicle. He always has a smile on his face. Always calls me miss love. And never More

by D Porsche
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 23, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are delighted to know that Alex consistently takes exceptional care of you throughout your visits! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 20, 2021

Dealership Rating
Employee Rating

Let’s start with this was the best service experience I’ve ever had with my vehicle. Alex, was outstanding, polite, and understanding. He guided me through my warranty claim and kept me updated day by da More

by Jesse_gaona5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Walter's Mercedes-Benz of Riverside responded

Jesse, Thank you so much for your wonderful review! We are overjoyed that Alex could put you at ease and provide you with the exceptional experience that you so much deserve! He will be honored to know how greatly you valued his assistance. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 18, 2021

Dealership Rating
Employee Rating

Highly recommend this dealership! Alex Ramirez was very professional, friendly and knowledgeable. He took care of me and it was an awesome service! Place was clean and everyone was friendly. More

by bartian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! We are overjoyed that Alex could be of assistance to you and provide you with a 5-star experience! Your safety and satisfaction mean so much to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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