Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 22

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

April 30, 2021

Dealership Rating
Employee Rating

Alex Ramirez derserves a 5 star rating in our book. Alex has been taking care of our cars for many years and he has always done a fantastic job. Our cars are always ready at the designated time. More

by e.johnson909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are pleased that he could consistently be of remarkable assistance to you! Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 30, 2021

Dealership Rating
Employee Rating

We have been very happy with the service at Walter's since recently relocating to this area. Alex Ramirez is our Service Advisor and he has done a great job for us -- handling service requests, providin More

by jancielee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are so appreciative of your business, and we are pleased that our service continuously meets your satisfaction! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 30, 2021

Dealership Rating
Employee Rating

Tiene un excelente servicio Muy buen trato al cliente muy profesional Personas de muy buen nivel trabajando es un placer aser los servicios ahí con ustedes More

by miangel77@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Gracias por sus felicitaciones! Siempre es un placer oir buenos comentarios de nuestros clientes! Mil gracias! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 30, 2021

Dealership Rating
Employee Rating

They couldn’t figure out why my Smart car wasn’t taking a charge. Had no idea ! I had to trailer it 3 hours from Palm Springs to Riverside and back. More

by dancrotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

April 29, 2021

Dealership Rating
Employee Rating

Alex was super fast at getting my car in for diagnostic. Very friendly and he answered all my questions. Excellent customer service and prices for service!! More

by esmeraldagovea37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Loera , Brandon Monaco

Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Esmeralda, Thank you so much for your 5-star review! We are pleased that Alex could get you and your automotive needs efficiently taken care of! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Dealership Rating
Employee Rating

Amazing service, Alex on service is very professional amazing actitud, definitely I recommend this guy. For sure next time I can call and ask for alex More

by Jonathan Becerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Jonathan, Thank you so much for your wonderful review! We are pleased that Alex could be of assistance to you, and he will be honored to know how greatly you valued his efforts. We wish you the safest of travels. Please do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Dealership Rating
Employee Rating

Alex Ramirez has provided professional and honest and friendly service, he ensures my vehicle is always running in such tip- top shape, he makes his customers feel comfortable. More

by Rneal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this positive review! We are pleased that he could consistently get you and your automotive needs taken care of. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how Alex and the team amy serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Dealership Rating
Employee Rating

I would like to say a special thanks to Alex for his great customer service! He is a knowledgeable and helpful. Amazing service at the service department! He took care of my car and provided 5 star ser More

by Mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Mia, Thank you for leaving Alex this excellent review! We are delighted to know that he took great care of you and provided you with the quality assistance that you so much deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Dealership Rating
Employee Rating

Service department done their job perfectly for me. QuIckly figured out the issue and fixed in time. They are very easy to work with and offered me a loaner car. More

by Jayokuzhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Dealership Rating
Employee Rating

Top Notch Dealership! From the moment you arrive to the time you leave, the staff (sales & service) is friendly, courteous, professional and knowledgeable. I originally purchased my Mercedes from Walter’s More

by Oh748r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaid Barragan

Apr 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! It is always our goal to ensure that our guests' experiences are as seamless as possible, and we are overjoyed that our efforts continuously meet your satisfaction. It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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