Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 24

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

April 08, 2021

Dealership Rating
Employee Rating

I was helped by Mr. Alex Ramirez at service dept. as soon as I arrived at the dealership he greeted me and quickly discussed my service needs. This time he escorted me to his desk and we went over the More

by A. Gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this excellent review and recommendation! We are delighted to know that he took exceptional care of you and your automotive needs throughout your visit. Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 01, 2021

Dealership Rating
Employee Rating

I had a great experience here at Walters. The whole team here is really helpful and I got all my questions answered in a timely manner. I was kept in the loop with every single detail , thanks again! More

by JamesKinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Loera

Apr 03, 2021

Walter's Mercedes-Benz of Riverside responded

James, Thank you so much for your excellent review! We are pleased that our team could be of assistance to you and make your overall service visit so smooth and informative! We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 28, 2021

Dealership Rating
Employee Rating

Alex Ramirez is the best. I have been coming to service dept since 1999, dealt with all professional people here. If ever had any concerns they were always addressed right away. Highly recommend. More

by Sandhu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Mar 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this wonderful review. We appreciate your business and are pleased that we could consistently provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 27, 2021

Dealership Rating
Employee Rating

As a long time repeat customer of Walter’s Mercedes-Benz of Riverside, the customer service provided continues to exceed my expectations. Thank you Alex Ramirez for the professionalism, promptness, and foll More

by ZLawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Offering top-quality service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 27, 2021

Dealership Rating
Employee Rating

Fast and easily accessible service. Alex was friendly and professional. Facility was clean and appeared to follow covid guidelines. I will continue to have my car serviced here. More

by Winterbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are pleased that Alex and the team could get you and your automotive needs efficiently taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 27, 2021

Dealership Rating
Employee Rating

Very competent, professional, efficient, courteous, clean. Very thorough, everyone was well groomed and everyone knew what they were doing. I will recommend this dealership to anyone More

by yvonne58nm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Georgie

Mar 29, 2021

Walter's Mercedes-Benz of Riverside responded

Yvonne, Thank you so much for your excellent review and recommendation! Offering top-quality service is so important to us, and we are overjoyed that our efforts met your satisfaction. We wish you safe travels. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 26, 2021

Dealership Rating
Employee Rating

Efficient,staff friendly and service done thoroughly . Service appointment given with no delay. Transportation back to work very appreciated-the driver was nice and timely. More

by Bnriverside
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 29, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review. Offering quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 23, 2021

Dealership Rating
Employee Rating

I had an amazing experience with everyone that helped me, especially Rene he is very friendly, informative and helpful. He walked me through step by step and answered all by questions without any pressure. H More

by Josetacos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Georgie, Rene Orellana

Mar 24, 2021

Walter's Mercedes-Benz of Riverside responded

Jose, Thank you for your time and feedback. We are delighted to hear that your shopping experience with Rene was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 23, 2021

Dealership Rating
Employee Rating

Mr. Alex Ramirez helped me for my vehicle service needs. He is a true professional with utmost care for the client satisfaction. He kept me posted throughout the entire process and ensured that the vehicl More

by gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Walter's Mercedes-Benz of Riverside responded

Gupta, Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! We look forward to serving your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

Dealership Rating
Employee Rating

Alex was very helpful and very detailed with the items of my vehicle. I love working with people who are professional. Thanks Alex for your professionalism. More

by Mhk3in1
Recommend Dealer
Yes
Feb 28, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this positive review! We are pleased that he could be of assistance to you and provide you with a 5-star experience! We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that Alex or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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