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Alex Marcel

Overview Reviews (994)

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Alex Marcel

Alex Marcel | Page 91

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

994 Reviews

Overview Reviews (994)

Dealership Experience

13 yrs, 7 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English

4.8

994 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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994 Reviews of Alex Marcel

May 20, 2021

Dealership Rating

Employee Rating

I took my car in for scheduled maintenance. Marcel was wonderful. He was patient, kind and very helpful as he answered all of my questions. Marcel consistently exhibit excellent customer service skills. wonderful. He was patient, kind and very helpful as he answered all of my questions. Marcel consistently exhibit excellent customer service skills. More

by NYCHAITIANDIVA1

Verified Customer

Recommend Dealer

Yes

May 22, 2021 -

Honda of Valley Stream responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2021

Dealership Rating

Employee Rating

Was a good service very friendly and work and a good price i am satisfied with the service I recommend honda of valley stream service price i am satisfied with the service I recommend honda of valley stream service More

by PAULLAJE19

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

May 17, 2021 -

Honda of Valley Stream responded

Hi Paul, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 14, 2021

Dealership Rating

Employee Rating

Service was timely and professional. Great job by my Service Advisor Alex Marcel. He is pleasant, patient, caring and professional in his general attitude towards customers. Keep up the exceptional work Service Advisor Alex Marcel. He is pleasant, patient, caring and professional in his general attitude towards customers. Keep up the exceptional work at Honda. More

by ANDREA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Palmer

May 15, 2021 -

Honda of Valley Stream responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2021

Dealership Rating

Employee Rating

I came in to have my battery replaced and service was complete in a timely manner, and the work was under Honda warranty. Good work. complete in a timely manner, and the work was under Honda warranty. Good work. More

by THOOBMAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 15, 2021 -

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2021

Dealership Rating

Employee Rating

Both of my cars was service there this week and I am very please. Thank you Sir Alex great person ,continue your good work. Great job. please. Thank you Sir Alex great person ,continue your good work. Great job. More

by Garfield

Verified Customer

Price

Recommend Dealer

Yes

May 15, 2021 -

Honda of Valley Stream responded

Hi Garfield, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2021

Dealership Rating

Employee Rating

Alex Marcel and the tech took great care of me. Deo would be proud 🙂 Thank you for all your help. As long as Honda keeps doing it’s part, remaining honest and upfront, you’ll have me as a customer! be proud 🙂 Thank you for all your help. As long as Honda keeps doing it’s part, remaining honest and upfront, you’ll have me as a customer! More

by DONTTIREOUTSP

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 15, 2021 -

Honda of Valley Stream responded

May 12, 2021

Dealership Rating

Employee Rating

Marcel was very professional and courteous. The wait was a bit long, however comfortable, and clean. I find all the service agents are respectful and helpful. a bit long, however comfortable, and clean. I find all the service agents are respectful and helpful. More

by vanessa_meyers

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

May 13, 2021 -

Honda of Valley Stream responded

Hi Marcel, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2021

Dealership Rating

Employee Rating

Two words to explain the service....Curtesy and professionalism. Never have I encountered dealer repair-shop as great as this one, Honda did it again professionalism. Never have I encountered dealer repair-shop as great as this one, Honda did it again More

by joseph86a

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 12, 2021 -

Honda of Valley Stream responded

Hi, thank you so much for your positive comments about Honda Of Valley Stream! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2021

Dealership Rating

Employee Rating

As usual Marcel does a terrific jobWith my appointment. As usual Marcel does a terrific job With my appointment. He always takes care of issues. As long as Marcell there I will be bringing my car. As usual Marcel does a terrific job With my appointment. He always takes care of issues. As long as Marcell there I will be bringing my car. More

by RYMIC7

Verified Customer

Recommend Dealer

Yes

May 12, 2021 -

Honda of Valley Stream responded

Hi, thank you for your kind review; we are happy to pass along your comments to Marcell here at Honda Of Valley Stream! We look forward to your next visit! Take care!

May 07, 2021

Dealership Rating

Employee Rating

Everything went smoothly at Honda valley stream. However this review is annoying because it makes you enter 25 words minimum instead of letting me put what I want. this review is annoying because it makes you enter 25 words minimum instead of letting me put what I want. More

by KMARIE1268

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

May 08, 2021 -

Honda of Valley Stream responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!