Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 88

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
994 Reviews

Dealership Experience

13 yrs, 7 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English English

4.8

994 Reviews

Write a Review

994 Reviews of Alex Marcel

July 14, 2021

Dealership Rating
Employee Rating

Marcel is always very helpful and provides the best in customer service! I trust his expertise when he advises on the repair work that I need to have on my car. More

by Elle Merk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Honda of Valley Stream responded

Elle - thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

July 10, 2021

Dealership Rating
Employee Rating

Good job.I have nothing else to add.I have been Good job.I have nothing else to add. I have been servicing my vehicle here since 2013 and I have no complaints so far. Good day. More

by KKOIKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Honda of Valley Stream responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream.

July 10, 2021

Dealership Rating
Employee Rating

First time at this location. Fast and reliable service. Professional and pleasant staff. Knowledgeable and respectful of my needs. Would personal recommend to anyone. Will definitely be back More

by NICKALDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Honda of Valley Stream responded

Nick - thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate the recommendation and look forward to working with you again in the future!

July 09, 2021

Dealership Rating
Employee Rating

Not sure if this is a duplicate But finally after three attempts at getting my air conditioning to work, I was successful on the third occasion. I appreciate the service representative, Marcel, who was ab More

by GEEMA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Honda of Valley Stream responded

Thank you so much for your patience. We're glad we were able to remedy the situation.

July 09, 2021

Dealership Rating
Employee Rating

Marcel and the individual working at the Cashier's Desk were extremely good-humored and pleasant. I would hope to be lucky enough to interact with each of these individuals on my next visit. More

by MVMIRANDA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 12, 2021

Honda of Valley Stream responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream.

July 09, 2021

Dealership Rating
Employee Rating

The dealership is very professional and fast with their services. They’re very careful with their job. They’re very friendly and respectful to their customers. More

by queenoparaji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: None

Jul 12, 2021

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

July 05, 2021

Dealership Rating
Employee Rating

Normally things are good and waiting area is nice. My last service visit however, I waited an additional 2 hours after the work to vehicle was fully completed due to lack of awareness of Service Dept Rep More

by Honda_Owner_Since_2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 12, 2021

Honda of Valley Stream responded

We apologize your experience at Honda of Valley Stream was unsatisfactory. Please reach out to the service manager so they may work to resolve your situation. Thank you, Willie Mejia, Service Manager, (516) 285 6655, servicemanager@hondaofvalleystream.com

July 05, 2021

Dealership Rating
Employee Rating

The service representative was great and very knowledgeable! He was helpful when I need do repairs. I would definitely go to him for future repairs. More

by KS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Honda of Valley Stream responded

Thank you so much for your kind words and rating Honda of Valley Stream 5-stars. We appreciate it and look forward to working with you again in the future!

July 02, 2021

Dealership Rating
Employee Rating

I find the Service Center here to be very efficient and quick. They do their best to explain things and make sure you are taken care of. More

by RASOMMA71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Jul 02, 2021

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

July 01, 2021

Dealership Rating
Employee Rating

Very good! Very helpful service. Busy but helpful through tall. Yea recommend this service highly. And nearby and weekend hours too. Great! Thanks for all. More

by BEAHW5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Jul 02, 2021

Honda of Valley Stream responded

Thank you so much for your wonderful review. We appreciate the recommendation and look forward to working with you again in the future.

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